Action for Children - Edinburgh

1. To ensure that admissions to the service are comprehensively evaluated, the service should improve its pre admission assessment process. This should include but is not limited to the development of an admission's assessment which outlines how the service will meet children and young people’s needs and the impact on those already using the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me.' (HSCS, 1.19).

2. To ensure consistent outcomes, managers should improve quality assurance and engagement with families. This should include but is not limited to improvements in quality assurance and an engagement with parents to improve communication. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement with the organisation having robust and transparent quality assurance processes.' (HSCS, 4.19).