Jane Robb

1. The childminder should ensure that personal plans are reviewed with families at least once every six months. These should now be developed to record any additional support needs identified and specific approaches or strategies used to enable children. Next steps and observations could also be linked to the SHANARRI wellbeing indicators to help demonstrate overall progression. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).

1. Quality assurance processes should be further developed in a manageable way that would allow the childminder to ensure all aspects of the service are effectively monitored and kept up to date with best practice. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).