Whins/Centre Space

1. By 1 September 2025 the provider must ensure people are safe and receive care and support that is well-led and managed and which results in better outcomes for people. This should be achieved through establishing a culture of continuous improvement, with robust and transparent quality assurance processes. This must include, but is not limited to ensuring that: a) the systems of quality assurance and audits are consistently completed b) effective action planning takes place within reasonable timescales which addresses identified areas for improvement c) information from quality assurance is communicated to the appropriate people when necessary This is in order to comply with regulations 3 and 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I benefit from a culture o1. By 1 September 2025, the provider must ensure that staff complete all identified training appropriate to their role, and apply their training to practice in order promote the safety and wellbeing of people supported. To do this, the provider must, as a minimum:- a) Ensure all staff have undertaken identified training for their role not limited to, but including, adult support and protection and infection prevention and control training b) Monitor staff competence through reflective supervision and direct observations of practice with actions and further training identified where required. This is to comply with Regulation 4 (1)(a)(d) (Welfare of users) and Regulation 15 (a) (Staffing) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210). This is ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 3.14 "