Camphill Blair Drummond

1. The provider must ensure that the service has safe staffing levels in place where appropriately trained employees carry out key support tasks. There must be clear and consistent guidelines for volunteers on their role and function in the service. By 29 August 2025 the provider must ensure people experience support in a service where staffing levels have been assessed to ensure the right number and skill mix of staff are in place, and there is guidance on the role and function of volunteers. In order to achieve this, the provider must, as a minimum: a) Carry out an audit of assessed staffing levels in each of the seven residential houses. This must include assessed overnight support needs. b) Liaise with relevant funding authorities in the event assessed staffing levels are not reflective of people’s current individual support needs. c) Carry out an audit of staff deployment (including rota management) to ensure safe staffing levels are in place at all times. This must include