Muirs Court

1. To improve people’s environment, the provider should make sure that all areas showing wear and tear are properly assessed and repaired. This includes: a) repainting marked walls; b) repairing flooring; c) plastering and repainting any exposed holes (e.g. where old equipment was removed); d) refreshing worn bathroom flooring; and e) repairing and refreshing kitchen units and missing kickboards. A clear refurbishment plan, with achievable timescales, should be developed. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'My environment is secure and safe.’ (HSCS 5.17); and ‘I experience an environment that is well looked after with clean, tidy and well-maintained premises, furnishings and equipment.’ (HSCS 5.22).