Northfield House

1. To support the young people's wellbeing, and outcomes, the service should ensure that the child and adult protection practice is reviewed and developed. This review should be informed by effective analysis of safeguarding issues. This is to ensure the safety of children and young people. The service should include but not limit to: a) Ensuring that organisational child and adult protection procedures and policies are fully followed. b) Ensuring robust oversight and quality assurance of child or adult protection concerns which may arise to strengthen reflection within the staff team and support learning for future practice. c) Ensuring that child protection, adult protection and safeguarding concerns are reported to the appropriate agencies, including the social work department and any other relevant agencies within appropriate timeframes. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence2. To support the young people's wellbeing, outcomes and choice the service should review their care planning and support plan processes This should include but is not limited to: a) Ensuring all staff and managers have access to appropriate training and supports to effectively develop care planning processes. b) Ensuring that goals are SMART (specific, measurable, achievable, realistic and timely). these should be reflective of young people's wishes and needs, and should clearly describe the supports required from staff to achieve these. Goals should be actively tracked and subject to regular review. c) Ensuring that all staff are aware of the needs and focus of work for all young people within the service and know exactly what is needed from everyone to support young people to reach their goals. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as car