Queens Bay Lodge

1. To support people's health and wellbeing, the provider should improve the quality of record keeping, including more consistent completion of health monitoring charts, daily records of care required and provided, and recording of people's social activities and meaningful connection with others. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).

2. The provider should improve people's wellbeing by providing daily opportunities for all people experiencing care to participate in social, recreational and stimulating activities, both indoors and outdoors, which are meaningful to them and take account of their recorded interests, needs, choices and preferences. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors' (HSCS 1.25); and 'I can maintain and develop my interests, activities and what matters to me in the way that I like' (HSCS 2.22).