Cumloden Manor Nursing Home

1. To support people’s health, wellbeing and safety, the provider should improve the accuracy and consistency of clinical oversight and daily care records. This includes ensuring that clinical oversight and care needs are fully documented, and that systems for monitoring health needs being met are effective. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state: "My care and support meets my needs and is right for me." (HSCS 1.19)

2. To support people’s wellbeing and reduce the risk of isolation, the provider should improve the planning, visibility and documentation of daily activities and opportunities for meaningful connection. This includes ensuring that activities are well-organised, clearly communicated, and accessible to everyone, and that communal spaces are used effectively to promote social interaction and friendships. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state: "I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors." (HSCS 1.25)

3. To promote safe and effective care, the provider should strengthen medication management and quality assurance processes. This includes ensuring robust systems are in place to prevent and reduce medication errors, supported by regular audits and trend analysis to identify and address recurring issues. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state: "My care and support meets my needs and is right for me." (HSCS 1.19)

1. To support people’s dignity, choice, and wellbeing, the provider should improve the range and accessibility of bathing and showering facilities in en-suite and communal facilities to ensure everyone’s preferences and needs are fully met. This should include ensuring appropriate equipment is in place to support safe and dignified bathing and showering for all. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: "If I require intimate personal care, this is carried out in a dignified way, with my privacy and personal preferences respected." (HSCS 1.4)

2. To ensure people’s safety and wellbeing, the provider should install secure fencing in all areas of the grounds to prevent access to the river. This will help reduce potential risks and ensure that outdoor spaces are safe and accessible for everyone living in the home. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: "My environment is secure and safe." (HSCS 5.17)