Cumbernauld Care Home

1. By 13 October, 2025 to ensure that residents are being supported by a competent and well-trained workforce, all mandatory training must be completed within the correct timescales. In order to achieve this, the following areas must be completed; (a) Staff should receive f ull training on the use of the handheld technology handsets in order to record fully the care provision that has been delivered to people; (b) New staff must have completed their induction and their competencies observed by the management team prior to delivering care to residents; (c) The provider should regularly observe staff practice and use this to reinforce best practice and inform training needs; (d) An up to date overview of training completed or outstanding for all staff should be in place. This should include1. n/a

1. By 10 August 2025, the provider must ensure people are supported to have good nutrition, hydration, and to maintain healthy skin integrity. To do this the provider must, as a minimum, ensure that: a) People identified as having a MUST score of 1 or above and therefore at risk of malnutrition are offered a food fortified diet throughout the day. b) Staff are trained in food fortification and how to support people to eat and drink well. c) Food and fluid charts are completed to allow for further assessment and to provide evidence that first line interventions have been implemented. d) People identified as being at risk of skin breakdown have a care plan in place that details clear actions to be taken to reduce the risk to them. e) Repositioning charts are completed to allow for further assessment and to provide evidence that first line interventions have been implemented. This is to comply with Regulation 4(1)(a) and (b) (Welfare of users) of the Socia1. By 10 August 2025, to ensure that people’s care and support needs are met effectively, the provider must ensure staffing arrangements are safe. To do this, the provider must, at a minimum: a) regularly assess and review people’s care and support needs b) demonstrate how the outcome of people’s assessments are used to inform staffing numbers and arrangements c) implement quality assurance systems to evaluate people’s care experiences and assess if staffing arrangements are effective in providing responsive, person-centred support. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which state that: 'I am confident that people respond promptly, including when I ask for help.' (HSCS 3.17).