Redford Nursing Home

1. Activities require to continue to develop within the service. We saw some good examples from the existing staff and this needs to be further developed by demonstrating involvement and assessment of people’s likes, dislikes, hobbies and activities they like to take part in. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: 'My personal plan is right for me because it sets out how my needs are to be met, as well as my wishes and choices' (HSCS 1.15) and 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day both indoors and outdoors' (HSCS 1.25).

1. The provider should continue to invest in the upgrading and refurbishment of the care home environment. We heard about future plans for further refurbishment of various rooms within the home and this was encouraging. The owner needs to ensure that the maintenance documentation is available to the manager and maintenance person at all times in relation to the servicing and maintenance records. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSCS 5.24).

1. The service should continue to develop the standard of the care and support plan documentation to ensure there is a consistent standard across all care files. This is to continue to progress and implement the good standard of person-centred approaches we saw in some of the sample files we reviewed. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.23).