Inchinnan Care Home

1. To support people’s health and wellbeing, the provider should ensure that records are relevant, accurate and consistent. This includes but is not limited to, food, fluid and monitoring charts which staff complete on a regular basis. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My care and support meets my needs and is right for me" (HSCS 1.19).

2. To ensure mealtimes are pleasant experiences and people can participate fully, the provider should ensure that during mealtimes, staff provide the correct support to those who need this in a timely and organised manner. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "If I need help with eating and drinking, this is carried out in a dignified way and my personal preferences are respected” (HSCS 1.34).

1. To ensure people benefit from staff who are competent, have the right knowledge and can reflect on practice, the provider should ensure formal and practical supervisions take place regularly. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes” (HSCS 3.14).

1. To support people’s needs, choices, preferences and outcomes, the provider should ensure personal plans are completed and contain accurate, relevant and reflective information for each person that is reviewed regularly. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices" (HSCS 1.15).