Ochil Tower School

1. By 14 December 2025 the provider must ensure that child protection processes are robust. This is to ensure that children and young people are kept safe and experience high quality, consistent care and support. In particular you must: a) ensure all staff have appropriate training to equip them in their role b) ensure child protection reporting procedures are followed c) ensure the child protection policy and procedures are reviewed and identify expected timescales d) ensure effective management oversight and identification of child protection matters. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) Make proper provision for the health, welfare and safety of service users and This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that “I am protected from harm,2. By 31 January 2026 to ensure that the service can consistently achieve positive outcomes for young people, the provider must adopt a SMART approach to care planning that is integrated with robust risk assessment and risk management procedures. These care plans and risk assessments must be outcome focused and clearly express strategies to mitigate risk and help young people to progress. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) Make proper provision for the health, welfare and safety of service users and This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which states that “My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices”. (HSCS 1.15)

3. By 14 December 2025 must ensure that leaders have a robust understanding and overview of the quality of care. To do this the provider must at a minimum: a) ensure that all staff have regular one to one supervision with their line manager including recorded performance management b) develop a programme for senior managers to spend time in houses to observe practice and offer support and role modelling c) develop a quality assurance process which identifies areas for improvement and action plans with timescales to evidence progress. This is to comply with Regulation 4(1)(a) (Welfare of users) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) and This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which states that “I benefit from a culture of continuous improvement, with the organisation having robust and4. By 14 December 2025 the Board of Trustees must ensure that they have clear oversight of the progression towards meeting the requirements of this inspection and ensure that improvements are made. This is to comply with Regulation 4(1)(a) (Welfare of users) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) and This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which states that “I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes”. (HSCS 4.19)

5. By 14 January 2026, the provider must ensure that they follow 'Matching Looked After Children and Young People: Admissions Guidance for Residential Services', published by the Care Inspectorate'. This should include but is not limited to: a) ensuring they consider the potential impact on existing young people within the service, including identifying specifically which house they will reside in b) ensuring they have all the necessary information prior to making a decision regarding the new young person being referred to the service c) ensuring they consider staffing levels, skills, mix and any current staff vacancies. This is in order to comply with Regulation 3, Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210). Promoting quality and safety and make proper provision for the health, welfare and safety of service users. and This is6. By 14 January 20026 ensure that the service has sufficient staff on each shift to meet the needs of each child/ young person. To do this, the provider must, at a minimum: a) keep individual records of four weekly assessments of physical, social, psychological and recreational needs and choices as to how they will deliver their care. Record this in each care plan as this will inform the direct care hours for the individual b) in respect of the delivery of the service, a provider should keep a record of the assessment that identifies the minimum staffing levels and deployment of staff on each shift over a four week period. This will take into account aggregated information of the physical, social, psychological and recreational needs and choices in relation to the delivery of care for all individuals, also taking into account the physical layout of the building, staff training and staff supervision needs