Dalginross House
Recorded Key Question grade range: 3 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 30 April 2026, the service provider must ensure that people experience care in an environment which is safe and well maintained. This must include, but is not limited to: a) implementing a plan for the upgrading of the premises which sets out all of the work required b) providing timescales for the commencement and completion of all work. This is to comply with Regulation 4(1)(a), 10(2)(b) and (d), and 14(d) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My environment is secure and safe' (HSCS 5.19).
1. The service provider should ensure that people have the opportunity to regularly participate in a range of activities which are meaningful and enjoyable. These should include social activities and physical exercise within the home and the wider community. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors' (HSCS 1.25), 'I can maintain and develop my interests, activities and what matters to me in the way that I like; (HSCS 2.22) and 'People have time to support and care for me and to speak with me' (HSCS 3.16).
1. The service provider should, having regard for the size and nature of the care service, the statement of aims and objectives, and the number and needs of service users: a) ensure that suitably qualified and competent persons are working in the care service in such numbers as are appropriate for the health, welfare and safety of service users b) implement a dependency assessment tool, which accurately reflects people’s care and support needs, and takes account of staff and managers' professional judgement. Where possible, the views of people and their families/representatives about staffing should be taken into account. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'My needs are met by the right number of people' (HSCS 3.15).