Source · Care Inspectorate

Action for Children - Hillcrest

Provider Action for Children Type Care Home Service Location Stornoway Last graded 3 Apr 2026

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

1 requirement · 0 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 17 March 2026
Requirement 1

1. By 31 May 2026, the provider must ensure there is an appropriate number of staff on shift, with the correct balance of skills, training and experience to meet the health, safety and welfare needs of people. To do this, the provider must, at a minimum, ensure that: a) All staff have undertaken mandatory training in line with the provider’s own policies. b) An accurate and continuous assessment of staff skills, knowledge, experience, training and numbers of staff on shift is in place. This is in order to comply with section 7 of the Health and Care (Staffing) (Scotland) Act 2019. This is in order to comply with section 8 of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I experience high quality care and support based on relevant evidence, guidance and best practice" (HSCS 4.11).

· Deadline: 31 May 2026

Registry facts

Service no: CS2003009713
Provider no: SP2003002604
Ownership: Voluntary or Not for Profit
Registered places: 5
Registered: 1 April 2002
Council area: Na h-Eileanan Siar
Health board: Western Isles
Integration authority: Western Isles
Risk band: HIGH