Taigh a Chridhe Uile Naomh
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 1 December 2025 the provider must ensure that people’s physical and mental wellbeing is maintained through meaningful interaction and stimulation. To do this, the provider must at a minimum: a) Consult with people about how they wish to spend their day. b) Implement a plan of daily activities which people can choose to participate in. c) Provide staff with guidance about how to engage with people effectively, in communal and individual bedroom areas. d) Designate key staff, in each unit, with the responsibility for guiding and leading staff in meaningful interactions. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I get the most out of life beca
1. To ensure people experience care which supports their health and well-being, the provider should ensure there are effective monitoring systems and clear support strategies to guide staff with regards to supporting people who are experiencing symptoms of stress and distress. This is to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is rights for me because it sets out how my needs will be met, as well as my wishes and choices'. (HSCS 1.15).
1. All staff should complete essential training, to ensure that people receive support from staff with sufficient skills and knowledge for the work they are to perform in the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am supported and cared for sensitively by people who anticipate issues and are aware of and plan for any unknown vulnerability or frailty’. (HSCS 3.18); and ‘I have confidence in people because they are trained, competent and skilled'. (HSCS 3.14).
2. All staff should receive regular supervision in line with the service's policies and procedures. Supervision supports reflection, development, and wellbeing, which contribute to safe, high-quality care for people. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I have confidence in people because they are trained, competent and skilled'. (HSCS 3.14).