Matthew Fyfe Care Home

1. The provider should ensure that the needs and wishes of people are the primary drivers for change and review the current provision of meals to ensure people can participate in menu planning and enjoy a tasty, varied and well balanced diet. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which states that: 'I am actively encouraged to be involved in improving the service I use, in a spirit of genuine partnership' (HSCS 4.7).

1. The provider should ensure that staffing allows for meaningful conversations and interactions with people and review how positive interactions and one on one activity can be evidenced and enjoyed, including with staff who are not involved in providing direct care. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which states that: 'People have the time to support and care for me and speak with me' (HSCS 3.16).