Firtrees Nursery & Out of School Care
Recorded Key Question grade range: 2–4 — Weak View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 29 May 2026, the provider must ensure that staff are well deployed to meet children's needs. To do this, the provider must at a minimum: a) ensure that at all times suitably qualified, competent and knowledgeable staff are working in the care service in such numbers as are appropriate to meet the health, welfare and safety needs of all children; b) ensure that staff provide children with consistent care and support throughout their day that meets their varied and specific needs. This is to comply with Regulation 7 (1) of the Health and Care (Staffing) (Scotland) Act 2019 This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My needs are met by the right number of people" (HSCS 3.15)
2. By 4 May 2026, the provider must ensure that safeguarding records are implemented to make sure that children are protected from harm. To do this, the provider must at a minimum: a) complete a wellbeing audit for all children attending the service; b) ensure the manager and staff are competent in using chronologies and child protection records to assess the level of risk to children, and that any concerns identified are reported to the relevant authorities timeously; and c) ensure effective systems are in place to review and audit chronologies and child protection records, and appropriate actions have been taken. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work and Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/2010). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I am protected from harm, neglect, abus
1. To promote children's wellbeing and care routines, the provider should ensure that effective management and leadership arrangements are in place at all levels to improve the service. This should include, but not be limited to, reviewing roles and responsibilities to support regular monitoring, supervision and quality assurance across the setting. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I use a service and organisation that are well led and managed" (HSCS 4.23).
1. To ensure that children experience care that meets their individual needs, staff and management should further develop children's personal plans. This should include, but is not limited to, ensuring plans reflect children's changing needs, contain information about their progress and outline identified strategies that are understood and used consistently by all staff. This is to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which state: 'My care and support meets my needs and is right for me' (HSCS 1.19)
2. To ensure children have a healthy, safe and sociable eating experience, the provider should improve mealtimes. This should include, but is not limited to, reviewing menus and improving access to healthy drinks. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'I can choose suitably presented and healthy meals and snacks, including fresh fruit and vegetables and participate in menu planning' (HSCS 1.33) and 'I can drink fresh water at all times' (HSCS 1.39).