Abbeyfield House Care Home

1. To support people’s health and wellbeing, the provider should continue to ensure that the quality of people’s mealtime experiences is reviewed. The service should ensure that the dining arrangements and available space are optimally used to create a positive, dignified, and social mealtime experience for everyone. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can enjoy unhurried snack and meal times in as relaxed an atmosphere as possible' (HSCS 1.35); and 'I can choose suitably presented and healthy meals and snacks, including fresh fruit and vegetables, and participate in menu planning' (HSCS 1.33)

1. The provider needs to invest in upgrading and refurbishing the care home environment. This includes improving the lounge/dining areas, replacing unsuitable ensuite shower facilities, refreshing décor and carpeting to support dementia friendly design, and ensuring the environment reduces falls risks and promotes independence. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSCS 5.24)