South Beach House

1. To enhance people’s comfort and engagement, the provider should review the use of communal spaces to reduce overcrowding and support more effective delivery of meaningful activities. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors’ (HSCS 1.25).

2. To support people’s health and wellbeing, the provider should ensure that all ‘as required’ medications are regularly reviewed and managed in line with best practice. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: ‘Any treatment or intervention that I experience is safe and effective’ (HSCS 1.24).

1. To support meaningful self-evaluation and improvement planning, the provider should develop the use of data over time to identify trends and inform decision-making. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: ‘I experience high quality care and support based on relevant evidence, guidance and best practice’ (HSCS 4.11).

1. To enhance comfort, accessibility, and social engagement, the provider should review the use of the main lounge to reduce overcrowding and promote a more homely, less institutional environment. This should include ensuring adequate space for specialist seating, mobility aids, and side tables, as well as creating varied and inclusive seating arrangements that support interaction and relaxation. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: ‘I experience an environment that is well looked after with clean, tidy and well-maintained premises, furnishings and equipment’ (HSCS 5.22), and ‘The premises have been adapted, equipped and furnished to meet my needs and wishes’ (HSCS 5.16).

2. To maximise the use of indoor communal spaces, the provider should ensure that environmental action plans are clearly prioritised according to the potential impact on people's outcomes and that maintenance issues are addressed promptly. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: ‘I can independently access the parts of the premises I use and the environment has been designed to promote this’ (HSCS 5.11), and ‘I experience an environment that is well looked after with clean, tidy and well-maintained premises, furnishings and equipment’ (HSCS 5.22).