Blackwood Care - Belses Gardens Care Home

1. In order that people get the most out of life and are helped to achieve a sense of wellbeing, there should be greater opportunities to participate in meaningful activities on an individual and group basis within and outwith the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors" (HSCS 1.25).

1. The service should continue to gather views from families and friends. These views should help inform the ongoing development and improvement of the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I can be meaningfully involved in how the organisations that support and care for me work and develop" (HSCS 4.6).

1. To ensure that staff undertake necessary qualifications to meet their registration requirements with the Scottish Social Services Council (SSSC), the associated policy should be updated. Details of which staff have been prioritised for undertaking SVQ qualifications should be shared with the Care Inspectorate as well as timescales for achievement. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes" (HSCS 3.14).

1. To ensure people receive the correct level and consistent support, support plans for people who may experience emotional distress should detail how support should be provided and promote a consistent approach by staff. Daily entries should be monitored to ensure that they are accurate and are being completed consistently by staff. Care reviews should capture the views of relatives involved with an individual's care and be used to shape future care and support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices" (HSCS 1.15).