Source · Care Inspectorate

Thorntoun Estate Nursing Home

Provider Thorntoun Limited Type Care Home Service Location Kilmarnock Last graded 17 Feb 2026

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning
—

Requirements & recommendations

0 requirements · 3 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 30 January 2026
Recommendation 1

1. Covert and 'as required' medication records should be reviewed responsively to ensure they align with the current health and wellbeing needs of people experiencing care with 'as required' protocols detailing the non-pharmacological interventions undertaken by staff to alleviate stress and distress. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).

Recommendation 2

2. To meet the needs of people with enhanced nutritional needs, supplementary records should record food and fluid intake in sufficient detail, including fortification. Staff accountability for supporting individual residents should also be implemented to prompt more regular opportunities to maximise fluid intake. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).

Recommendation 3

1. To promote a safe environment, the provider should restrict access to stairways that could pose a risk for some residents. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My environment is secure and safe' (HSCS 5.17).

Registry facts

Service no: CS2003000768
Provider no: SP2003002275
Ownership: Private
Registered places: 78
Registered: 1 April 2002
Council area: East Ayrshire
Health board: Ayrshire and Arran
Integration authority: East Ayrshire
Risk band: MEDIUM