Millview Cottage
Recorded Key Question grade range: 3 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To protect young people and support their wellbeing, the provider should ensure that staff are confident when making decisions to use restrictive practice. This should include but is not limited to, ensuring the process of post incident scrutiny examines responses to risks and needs. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm'. (HSCS 3.21)
1. By 31 March 2026 the provider must ensure that young people are cared for by a team who have the required skills to engage all young people meaningfully in their care. To do this the provider must at a minimum; a) Implement a model of practice that ensures all young people experience consistent, compassionate, trauma informed care. b) ensure model of practice creates a culture of reflection and learning that is focussed on evaluating all young peoples day experiences of care. This is in order to comply with Regulation 4(1)(a) (welfare of users); Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210) This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I experience high quality care and support based on r2. By 31 March 2026 the provider should ensure that young people are effectively supported as their needs and risks are well understood. To do this the provider must at a minimum: a) Implement a recognised model of risk assessment that takes account of all potential vulnerabilities a young person may experience. b) Develop support plans that clearly guide caring adults to effectively support peoples needs in the least restrictive way possible. c) Develop personal plans that support young people to fulfil their potential. This is in order to comply with Regulation 5(1)(3)(personal plans); of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/ 210) This is to ensure that care and support is consistent with the Health3. By 31 January 2026 the provider must ensure that young people are cared for by a knowledgeable, well-trained and supported workforce, with robust quality assurance systems in place which have managerial oversight. To do this the provider must, as a minimum: a) Deliver and accurately record staff training to demonstrate a well-trained and skilled workforce. b) Deliver and document formal supervision for all staff. c) Develop accurate aims and objectives which accurately reflect the service being provided. d) Develop a service development plan that is informed by the evaluation of young people's experiences. e) Undertake and implement a staffing needs assessment which determines how the needs of young people will be met. f) Implement robust quality assurance processes which have managerial overview. This is in order to comply with Regulation 4(1)(a) (welfare of users); Regulation 4(1)(a) of T
1. To ensure young people's safety and wellbeing, the provider should ensure that young people's voices are heard, rights upheld and wishes known. To do this, at a minimum, the provider should ensure that children and young people have access to an independent advocacy service relevant to their needs This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My views will always be sought and my choices respected, including when I have reduced capacity to fully make my own decisions'. (HSCS 2.11).
Conditions of registration
To provide a care service to a maximum of 6 children /young people.