Northwood House Care Home
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 20 October 2025, the provider must ensure that a workable mid to long term plan is produced, in order to improve the quality of peoples living environment. To do this the provider must: a) Carry out a full environmental audit of the service covering décor, furnishings and fittings, as well as the layout and structure of the building. b) Produce a separate environmental plan based on the results of the audit. c) Ensure that the manager, or other appropriate person, has good oversight of all environmental issues and works being carried out. d) Ensure that the cleanliness of the environment meets the standards stated in the national infection prevention and control manual for care homes. e) Arrange for the smaller improvements and repairs to be carried out quickly and/or in a timely manner. This is in order to comply with: Regulation 10(2)(b) of The Social Care and Social
1. To ensure that people benefit from care by staff with the relevant knowledge, the provider should ensure that all additional training for individual staff is recorded on the service training plan. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I experience high quality care and support based on relevant evidence, guidance and best practice". (HSCS 4.11)