Kirriemuir Day Care
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 8 August 2025, the provider must ensure people have personal plans, and risk assessments in place which are sufficiently detailed, personalised and provide staff with effective guidance on how to support people.
These plans should be reviewed within regulatory timescales or sooner if required. This is to comply with Regulation 4(1)(a) (welfare of service users) and Regulation 5 (personal Plans) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210).
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that:
‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices’ (HSCS 1.15).
1. To ensure people receive their medication as prescribed, the service should ensure medication administration records are accurate and up to date. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).
1. To ensure people benefit from a culture of continuous improvement, the provider should develop their quality assurance processes. This should include clear action plans with timescales where deficits and/or areas for improvement have been identified. Action plans should be regularly reviewed and signed off as complete, once achieved by an appropriate person. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes’. (HSCS 4.19).
2. To ensure that people can be confident that staff supporting them are competent and skilled, the provider should introduce formal observations of staff practice to support staff to understand how their training and development impacts on practice and to improve outcomes for people who use the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice, and follow their professional and organisational codes'. (HSCS 3.14).