Alexander Scott's Hospital Eventide Home
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 30 October 2025, you must ensure people are protected from harm and experience a safe environment in relation to infection prevention and control (IPC). To do this, you must, at a minimum:
a) Ensure that there are effective infection prevention and control policy and procedures for standard infection control precautions in place and available to staff. b) Ensure that all staff receive the appropriate training and are assessed as competent and skilled in all aspects of IPC. c) Ensure all staff are aware of and have access to current national infection prevention and control guidance and the Care Home Infection Prevention and Control Manual. c) Improve oversight of staff adherence to the expected standards for IPC, this must include improved oversight of the environment.
a) Complete a robust audit and assessment of the environment and have a timeframe in place for ongoing revisiting and updating of this audit. b) Ensure there is a realistic timeframe in place for the completion of the works that are needed to improve the environment. This is to ensure that people have sufficient facilities to meet their needs. c) Involve and consult with people in the decision making in relation to the upgrades of their home. d) Consideration must be taken on how any changes will impact on people. e) Ensure that works undertaken are prioritised and informed by how this will improve people’s outcomes and reduce any risks. This is to co
1. Improvements should be made to signage to ensure that it helps people to be orientated to their home and to ensure that it helps support them to make independent choices of where they want to spend time. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am empowered and enabled to be as independent and as in control of my life as I want and can be' (HSCS 2.2); and 'I can independently access the parts of the premises I use and the environment has been designed to promote this' (HSCS 5.11).
2. The service should develop how people are involved and included in home life. This should include; consultation when changes are planned, establishing people's preferences and in obtaining people's feedback on the quality of the service provided. This is in order to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am recognised as an expert in my own experiences, needs and wishes' (HSCS 1.9); and 'I can be meaningfully involved in how the organisations that support and care for me work and develop' (HSCS 4.6); and ' I am actively encouraged to be involved in improving the service I use, in a spirit of genuine partnership' HSCS 4.7).
3. Improvements to the reviewing of care plans and other supporting documents. Staff should ensure that there is an accurate assessment of the care and support planned and ensure that this reflects people's experiences and their changing needs. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).