Edenholme

1. To support people to get the most out of life, the provider should ensure that: a) The meaningful information about people’s likes and dislikes is shared with staff in a constructive way that can support people to get the most out of life. b) Develop a whole team approach to enhancing people’s quality of life. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I get the most out of life because the people and organisation who support and care for me have an enabling attitude and believe in my potential' (HSCS 1:6);

2. To ensure positive outcomes for people who use this service. The provider should ensure all staff have a clear understanding of stress and distress strategies and the legal implications surrounding any restrictions placed on people’s rights , risks and limits to freedom. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: “My care and support meets my needs and is right for me.” (HSCS 1.19) and “If my independence, control and choice are restricted, this complies with relevant legislation and any restrictions are justified, kept to a minimum and carried out sensitively” (HSCS 1.3)

3. To support people's health and wellbeing , the provider should ensure that there is effective leadership within each unit on each shift to support and deliver consistent standards to people experiencing care. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support is consistent and stable because people work together well' (HSCS 3.19).

4. To support people's health and wellbeing, the provider should ensure that the quality of the documentation appropriately meets the needs of people. To do this, the provider should at a minimum: a) Ensure all assessments are completed in a timely manner, that is specific to each individual’s care needs. b) Ensure all changes in people’s needs and any actions taken to address concerns are fully recorded. c) Ensure care plans are truly evaluated to reflect changes in people’s care and support needs. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan is right for me because it sets out how my needs will be met, as well as my wishes and choices" (HSCS 1.15).

1. To ensure people remain safe, the provider should ensure that all faulty or damaged equipment is immediately removed from use and prompt repairs made. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: I experience an environment that is well looked after with clean, tidy and well-maintained premises, furnishings and equipment' (HSCS 5.24).