Durnhythe
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To support people’s wellbeing, the provider should ensure there is sufficient staff to support meaningful activities. This should include but is not limited to ensuring staff are available in the communal areas to support activities. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical, and learning activities every day, both indoors and outdoors' (HCSC 1.25).
1. To support staff development and skills, the provider should ensure staff training is up-to-date. This should include but not limited to an annual training plan for all staff. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
1. To support staff development and skills, the provider should ensure supervision is meaningful. This should include but not limited to, recorded discussion on practice, development and any actions required. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
1. To support people’s end of life care, the provider should ensure care plans reflect people’s wishes . This should include, but is not limited to ensuring ACPs are detailed and person centred. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am supported to discuss significant changes in my life, including death or dying, and this is handled sensitively' (HSCS 1.7).
1. By 31 August 2025, the provider must ensure the quality assurance system continues to reflect improvements and analysis of information. To do this, the provider as a minimum ensure: a) Quality assurance continues to identify areas for improvement and evidence actions and outcomes for people. b) Continue to analyse the information gathered from audits to support the improvement process. c) Leaders continue to embed and learn lessons from the improvement. d) Continue to seek feedback on the development of the service for stakeholders. This is to comply with Regulation 4(1)(a) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (