Aberlea House
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 13 June 2025, the provider must ensure that the Care Inspectorate is notified of accidents and incidents promptly, as per guidance 'Records that all registered care services (except childminding) must keep and guidance on notification reporting' This is to comply with The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations SSI 2011/210, regulation 4(1)(a). Health, welfare and safety of service users This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'I benefit from different organisations working together and sharing information about me promptly where appropriate'. (HSCS 4.18).
1. To ensure managers have a clear understanding of areas of improvement and development of the service, and that people’s care and support benefits from effective quality assurance processes, the manager should ensure all audits are carried out thoroughly and consistently, in order to identify any areas for improvement, and that a development plan for the service is put in place to monitor and track progress. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes’ (HSCS 4.19).
1. In order to ensure that the service is maintained to a high standard and that surfaces are clean and cleanable; the manager should ensure that high touch areas, including but not limited to: a) Bannisters to the upper levels of the building. b) Doors. c) Floors and wall coverings are regularly maintained to ensure cleaning is effective and to reduce the risk of cross contamination to people using the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment'. (HSCS 5.24).
1. In order to ensure that people who lack capacity are fully represented, managers should ensure that the capacity of people is clarified in support plans, legal documentation confirming the powers of their representatives are in place in care plans, and where necessary, Sec 47 treatment orders are in place. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'If I am unable to make my own decisions at any time, the views of those who know my wishes, such as my carer, independent advocate, formal or informal representative, are sought and taken into account'. (HSCS 2.12).
2. In order to ensure that risk assessments are clear, easily accessed by staff in emergencies and reviewed at appropriate intervals, managers should ensure that risk assessments are clarified and the frequency of review dates should be in line with level of risk to ensure that any changes are recorded promptly, in order to keep people safe. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support is provided in a planned and safe way, including if there is an emergency or unexpected event'. (HSCS 4.14).