Leggart Terrace Service
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To ensure people receive the right level of support with medication the provider should ensure that: a) there are risk assessments in place for the management of all people’s medication; and b) there are medication assessments noting the level of support people require with their medication. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: 'I experience high quality care and support based on relevant evidence, guidance and best practice.' (HSCS 4.11).
1. By 13 February 2026, the provider must ensure that people’s medication is stored safely and securely.
In order to achieve this, the provider must at a minimum:
a) ensure that there are appropriate risk assessments in place regarding people’s medication b) ensure the safe storage of medication;
c) ensure that medication audits are fully completed This is to comply with Regulation 4(1)(a) & (d) (welfare of service users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210).
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that:
'I experience high quality care and support based on relevant evidence, guidance, and best practice.' (HSCS 4.11)
1. By 13 February 2026, the provider must ensure that there are robust and consistent quality assurance systems in place to monitor all aspects of the service provided.
To do this the provider must ensure, at a minimum:
a.
Effective quality assurance systems are in place and fully completed to ensure standards are maintained.
b. Clear action plans with timescales are devised where deficits and/or areas for improvement have been identified.
c. Action plans are regularly reviewed and signed off as complete once achieved by an appropriate person.
This is in order to comply with regulations 3 and 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210).
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent qual
1. To ensure people experience an environment that is clean, safe and minimises the risk of infection the provider should ensure that there is:
Appropriate stock of Personal Protective Equipment (PPE).
The environment, furnishings and equipment are safe, clean and tidy.
Cleaning schedules are followed and monitored.
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: ‘I experience an environment that is well looked after with a clean, tidy and well-maintained premises, furnishings and equipment' (HSCS 5.24).