Respond to recommendations by 10 October 2025
Post Office Horizon Inquiry · Post Office Horizon IT Inquiry: Final Report · Issued 8 July 2025 · Addressed to: Fujitsu, Post Office Ltd, Department for Business and Trade
Source — verbatim from the inquiry
●Inquiry recommendation
HM Government and/or the Department and where appropriate the Post Office and Fujitsu shall provide written responses to my recommendations by 10 October 2025.
Post Office Horizon Inquiry, Post Office Horizon IT Inquiry: Final Report · 8 Jul 2025 Source PDF →
Published evidence summary
Publicly available evidence relating to this recommendation:
- The Department for Business and Trade published the government response to the Post Office Horizon IT Inquiry report (volume 1) on 9 October 2025, accepting 17 of 18 recommendations (Government response to the Post Office Horizon IT Inquiry report (volume 1), DBT, 9 October 2025).
- The Business and Trade Select Committee noted the government published its formal response on this date, meeting the requirement (Business and Trade Select Committee evidence session, January 2026).
How was this evidence gathered?
Response — verbatim from government
●Fujitsu — initial response
Fujitsu notes that Recommendation 1 invites Fujitsu, where appropriate, to provide written responses to the Chair's recommendations by 10 October 2025. [...] Given that Fujitsu has no involvement in either the design or delivery of these schemes, Fujitsu does not consider it appropriate to provide written responses in respect of Recommendations 2 to 18 at this time. [...] Fujitsu confirms that it intends to provide such a report to the Inquiry by the deadline stipulated.
Fujitsu · 9 Oct 2025 Written response →
●Post Office Ltd — follow-up
Post Office supports the Inquiry's recommendations and is committed to working constructively with the Department for Business and Trade (DBT) to ensure that redress is delivered in a manner that is full, fair, and timely. [...] This letter constitutes Post Office's response under Recommendation 1.
Post Office Ltd · 9 Oct 2025 Written response →
●Department for Business and Trade — follow-up
Department for Business and Trade accepts this recommendation and has fulfilled it by publishing the government response on the date specified (10 October 2025).
Department for Business and Trade · 9 Oct 2025 Written response →
Evidence trail — what's actually happened since
- 2 Mar 2026 DBT accepted this recommendation and fulfilled it through the publication of the Department's response to Volume 1 of the Post Office Horizon IT Inquiry report on 9 October 2025. The full response can be found on GOV.UK at https://www.gov.uk/government/publications/government-response-to-the-post-office-horizon-it-inquiry-report-volume-1 Source →
- 31 Jan 2026 Verification: Government published formal response to Volume 1 recommendations on 13 October 2025, accepting 17 of 18 recommendations. Total compensation paid across all schemes: £1.38 billion as of December 2025. Volume 2 of Final Report expected 2026. Source →
- 6 Jan 2026 · Business and Trade Select Committee Business and Trade Select Committee noted the government published its formal response to the inquiry on 9 October 2025, meeting the requirement in this recommendation. View source → Confirmed Completed
Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.
How this page is built
Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.
This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.