Respond to recommendations by 10 October 2025
Post Office Horizon Inquiry · Post Office Horizon IT Inquiry: Volume 1 Report · Issued 8 July 2025 · Addressed to: Fujitsu, Post Office Ltd, Department for Business and Trade
Government responseFujitsu: Accepted (Oct 2025)Post Office Ltd: Accepted (Oct 2025)Department for Business and Trade: Accepted (Oct 2025)
DeliveryCabinet Office says completed (Mar 2026)Department for Business and Trade says partially delivered (Oct 2025)
Recommendation, verbatim from the inquiry
●Inquiry recommendation
HM Government and/or the Department and where appropriate the Post Office and Fujitsu shall provide written responses to my recommendations by 10 October 2025.
Post Office Horizon Inquiry, Post Office Horizon IT Inquiry: Volume 1 Report · 8 Jul 2025 Source PDF →
Published evidence summary
AI-generated evidence summary
The Inquiry asked the government, Post Office, and Fujitsu to respond by October 2025. In an update of February 2026, published in March 2026, Cabinet Office recorded that the Department for Business and Trade (DBT) fulfilled the recommendation by publishing its October 2025 response (Cabinet Office, Mar 2026). In January 2026, the Business and Trade Select Committee noted the government met the requirement by publishing its response (Business and Trade Select Committee, Jan 2026). In October 2025, Nigel Railton, Chair of Post Office Limited, submitted its response, while Morrison Foerster (UK) LLP, solicitors for Fujitsu Services Limited, stated it would not respond to recommendations 2 to 18 (Nigel Railton response, Oct 2025; Morrison Foerster (UK) LLP for Fujitsu Services Limited response, Oct 2025). That month, Blair McDougall, Minister for Small Business and Economic Transformation, stated the department's full response will be laid as a Command Paper after the final inquiry volume is issued (Blair McDougall, Oct 2025).
Sources
AI-generated summary of the record on this page, checked by a second model and automatic checks, 5 Oct 2026.
Government response
●Fujitsu · Accepted · 9 Oct 2025
Fujitsu notes that Recommendation 1 invites Fujitsu, where appropriate, to provide written responses to the Chair's recommendations by 10 October 2025. Recommendations 2 to 18 of the Volume 1 Report relate to the scope and operation of the redress schemes currently administered by Post Office Limited ("Post Office") and the Department for Business and Trade ("DBT") (namely, the Horizon Shortfall Scheme, Group Litigation Order Scheme, Overturned Convictions Scheme and Horizon Convictions Redress Scheme). Given that Fujitsu has no involvement in either the design or delivery of these schemes, Fujitsu does not consider it appropriate to provide written responses in respect of Recommendations 2 to 18 at this time.
●Post Office Ltd · Accepted · 9 Oct 2025
This letter constitutes Post Office's response under Recommendation 1. We make the following observations in respect of the other recommendations that we have collaborated on.
●Department for Business and Trade · Accepted · 9 Oct 2025
DBT accepts this recommendation and has fulfilled it by publishing this paper today.
Extract from: Government response to the Post Office Horizon IT Inquiry report (volume 1)
Delivery
●Cabinet Office says completed · 2 Mar 2026
DBT accepted this recommendation and fulfilled it through the publication of the Department’s response to Volume 1 of the Post Office Horizon IT Inquiry report on 9 October 2025. The full response can be found on GOV.UK at https://www.gov.uk/government/publications/government-response-to-the-post-office-horizon-it-inquiry-report-volume-1
From: Post Office (Horizon) Inquiry Recommendations Dashboard, February 2026 (data file)
●Department for Business and Trade says partially delivered · 9 Oct 2025
The Department's full response to the report will be laid as a Command Paper, once the Inquiry has issued its final volume.
Published evidence
●Business and Trade Select Committee · 6 Jan 2026
Business and Trade Select Committee noted the government published its formal response to the inquiry on 9 October 2025, meeting the requirement in this recommendation.
Read the finding in full
Business and Trade Committee held an evidence session on 6 January 2026 with witnesses from Fujitsu, the CCRC, DBT and MoJ. The CCRC revealed Horizon software may have been installed earlier than previously believed, potentially expanding the pool of eligible convictions. Over 4,000 claimants were still awaiting final settlement across all schemes at that date. Government accepted only 3 of 17 committee recommendations in full.Business and Trade Committee evidence session, 6 January 2026View source →
How this page is built
The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.