Record all complaints in electronic system
Muckamore Abbey Inquiry · Muckamore Abbey Hospital Inquiry Report · Issued 18 June 2026 · Addressed to: Health and Social Care Northern Ireland, Northern Ireland Executive
Government responseNo response yet
DeliveryNo statement from Health and Social Care Northern Ireland or Northern Ireland Executive found
Recommendation, verbatim from the inquiry
●Inquiry recommendation
In HSCTs all complaints, regardless of whether they are resolved immediately at ward level, should be recorded in the Trust’s electronic complaints management system. In private and third sector facilities the Registered Home Manager should be informed of all concerns raised and must record such concerns and any action taken.
Muckamore Abbey Inquiry, Muckamore Abbey Hospital Inquiry Report · 18 Jun 2026 Source PDF →
Government response
●No formal government response recorded
The Index has not yet recorded a verbatim government response to this recommendation.
Delivery
No statement on delivery from Health and Social Care Northern Ireland or Northern Ireland Executive has been found in the sources searched. This is separate from the response above.
How this page is built
The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.