Ensure comprehensive and impartial complaints procedures for looked after children
Waterhouse Inquiry · Waterhouse Inquiry — Final Report · Issued 15 February 2000
Government responseNot tracked (historical inquiry)
DeliveryNo statement from the addressee found
Recommendation, verbatim from the inquiry
●Inquiry recommendation
Such complaints procedures should: (a) be neither too prescriptive nor too restrictive in categorising what constitutes a complaint; (b) encompass a wide variety of channels through which complaints by or relating to looked after children may be made or referred to the Children's Complaints Officer including teachers, doctors, nurses, police officers and elected members as well as residential care staff and social workers; (c) ensure that any person who is the subject of complaint will not be involved in the handling of the complaint.
Waterhouse Inquiry, Waterhouse Inquiry — Final Report · 15 Feb 2000 Source PDF →
Government response
●No formal government response recorded
The Index has not yet recorded a verbatim government response to this recommendation.
Delivery
No statement on delivery from the addressee has been found in the sources searched. This is separate from the response above.
How this page is built
The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.