LAMI-39 Historic

Train front-line staff to promptly record and transfer child safety calls

Laming Inquiry · Laming Inquiry — Final Report · Issued 28 January 2003

Source — verbatim from the inquiry

Inquiry recommendation

All front-line staff within local authorities must be trained to pass all calls about the safety of children through to the appropriate duty team without delay, having first recorded the name of the child, his or her address, and the nature of the concern. If the call cannot be put through immediately, further details from the referrer must be sought (including their name, address and contact number). The information must then be passed verbally and in writing to the duty team within the hour.

Laming Inquiry, Laming Inquiry — Final Report · 28 Jan 2003 Source PDF →

Response — verbatim from government

No formal government response recorded

The Index has not yet recorded a verbatim government response to this recommendation.

Evidence trail — what's actually happened since

No published activity has been recorded against this recommendation yet.

Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.

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Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.

This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.