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P2-28

CQC guidance on hospice inspection scope

Fuller Inquiry · Fuller Inquiry Phase 2 Report · Issued 15 July 2025 · Addressed to: CQC

Government responseDepartment of Health and Social Care: Accepted (Dec 2025)

DeliveryDepartment of Health and Social Care says in progress (Jun 2026)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

To avoid confusion over its remit, the Care Quality Commission should issue clear guidance to inspectors (and others) that hospice inspections should not include areas where deceased people are kept, other than to focus on the needs of bereaved relatives.

Fuller Inquiry, Fuller Inquiry Phase 2 Report · 15 Jul 2025 Source PDF →

Published evidence summary

AI-generated evidence summary

In June 2026, the Department of Health and Social Care reported that the recommendation remained in progress, noting that the Care Quality Commission had issued a rapid update and an internal bulletin to reiterate the limits of mortuary regulation to inspectors (Department of Health and Social Care, Jun 2026). The department stated at that time that the commission was still "working on revising guidance to inspectors" (Department of Health and Social Care, Jun 2026).

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.

Government response

●Department of Health and Social Care · Accepted · 16 Dec 2025

Words of: Department of Health and Social Care, Interim update on government progress in responding to the Fuller inquiry phase 2 report, 16 December 2025

CQC issued a rapid update to reiterate to inspectors the limits of their regulation in relation to mortuaries, and a further update through its internal bulletin to inspectors. CQC is currently working on revising guidance to inspectors.

Extract from: Interim update on government progress in responding to the Fuller inquiry phase 2 report

Site note: This is the Department of Health and Social Care's interim update on government progress in responding to the phase 2 report, published on 16 December 2025. It sorts the 75 recommendations into those the government has accepted in full (11), accepted in principle (43) and is still considering (21), and gives words of its own only on the 11 accepted in full. Every word is the Department's, so the rows are filed under it, including where the passage reports what another body has done.

Site note: The recommendation is addressed to the Care Quality Commission; the passage is the Department's account, not that body's.

Delivery

●Department of Health and Social Care says in progress · 16 Jun 2026

The Care Quality Commission (CQC) issued a rapid update to reiterate to inspectors the limits of their regulation in relation to mortuaries, and a further update via its internal bulletin to inspectors. CQC is currently working on revising guidance to inspectors.

From: Fuller Inquiry Recommendations Dashboard

Site note: The source names this recommendation by number.

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.