Improving and assuring accuracy
Mid Staffs Inquiry · Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · Issued 6 February 2013 · Addressed to: Healthcare providers
Government responseDepartment of Health and Social Care: Accepted (Nov 2013)
DeliveryDHSC and NHS England say in progress (Feb 2026)Department of Health and Social Care says in progress (Feb 2015)
Recommendation, verbatim from the inquiry
●Inquiry recommendation
The only practical way of ensuring reasonable accuracy is vigilant auditing at local level of the data put into the system. This is important work, which must be continued and where possible improved.
Mid Staffs Inquiry, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · 6 Feb 2013 Source PDF →
Published evidence summary
AI-generated evidence summary
In February 2026, the Department of Health and Social Care and NHS England stated that the recommendation was implemented and ongoing, reporting that the monthly Data Quality Maturity Index provides data submitters with "timely and transparent information" (DHSC and NHS England, Feb 2026). In May 2024, the Thirlwall Inquiry legal team noted that the government had accepted the recommendation and committed to continuing local clinical record audits alongside developing a national data quality assurance framework (The Thirlwall Inquiry legal team, May 2024).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.
About this summary
Report-level response context
Government response
●Department of Health and Social Care · Accepted · 19 Nov 2013
Accepted.
It is the role of local providers to ensure that the accuracy of the data it generates and submits into the system. As such, existing requirements for local audit of clinical records and the external audit of clinical coding data quality are important and will continue.
However, the Health and Social Care Information Centre also has an important role to play regarding the assurance of the quality of the data it receives. It will assess the extent to which the information it collects meets the information standards and publish its findings routinely, when it publishes data or statistics.
The Health and Social Care Information Centre published the first national data quality report, The Quality of Nationally Submitted Health and Social Care Data in England – 2012 (July 2012) which highlighted a number of consistent areas which lead to poor quality data including:
• lack of standards and guidance;
• poor training and awareness of the impact of poor quality data;
• local system updates and changes;
• reorganisation and reconfiguration of services; and
• knowledge and use of the data and its quality.
The Health and Social Care Information Centre has published its second annual report, The Quality of Nationally Submitted Health and Social Care (September 2013) built on these areas.
The Health and Social Care Information Centre is also developing a National Data Quality Assurance Framework that will outline data quality standards and compliance with these standards. The Health and Social Care Information Centre will publish these assessments in order to incentivise improvement in the quality of data. In 2012–13 The Health and Social Care Information Centre will develop the National Data Quality Assurance Framework by, for example:
• defining, developing and expanding measures for assessing data quality to provide more comprehensive assessments in future years;
• reviewing and developing collection and reporting systems and providing consistent and visible outputs on the quality of data; and
• publishing data quality assessments on a more frequent basis in the year.
The Health and Social Care Information Centre also produce a range of data quality reports and dashboards to help local providers improve the quality of the data they return. These include, for example, in relation to the Secondary Uses Service, Hospital Episode Statistics and the Mental Health Minimum Data Set.
Delivery
●DHSC and NHS England say in progress · 27 Feb 2026
The Health and Social Care Act 2012 states that the statutory data quality role is to assess the extent to which the data it collects meets defined national standards and to publish the results of the assessments.
The Data Quality Maturity Index (DQMI) is a monthly publication about data quality in the NHS, which provides data submitters with timely and transparent information.
●Department of Health and Social Care says in progress · 11 Feb 2015
The next update to the Health and Social Care Information Centre’s National Data Quality Assurance Framework is expected to go live shortly. It uses one web page to give a single point of access to all the Health and Social Care Information Centre data quality information. It will include links to data quality metadata for data assets recorded in the Health and Social Care Information Centre’s information register. It will also give access to the data quality results output from the Health and Social Care Information Centre’s data quality assessment processes for each data provider expected to submit mandatory data collections. The Health and Social Care Information Centre published its third national report on data quality on 30 October 2014.
What other bodies have found
●Thirlwall Inquiry legal team · 15 May 2024
This recommendation was accepted by the Government.
In the January 2014 Hard Truths report, the Government said existing requirements for local audit of clinical records and external audit of clinical coding data would continue. The Health and Social Care information Centre would assess the extent to which the information it collected met the information standards and published its findings routinely. The Government also to the Health and Social Care Information Centre developing a National Data Quality Assurance Framework to outline data quality standards and compliance with them.
How this page is built
The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.