F260

Information standards

Mid Staffs Inquiry · Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · Issued 6 February 2013

Government responseDepartment of Health and Social Care: Accepted in part (Nov 2013)

DeliveryDHSC and NHS England say in progress (Feb 2026)Department of Health and Social Care says in progress (Feb 2015)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

The standards applied to statistical information about serious untoward incidents should be the same as for any other healthcare information and in particular the principles around transparency and accessibility. It would, therefore, be desirable for the data to be supplied to, and processed by, the Information Centre and, through them, made publicly available in the same way as other quality related information.

Mid Staffs Inquiry, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · 6 Feb 2013 Source PDF →

Published evidence summary

AI-generated evidence summary

The Department of Health and Social Care and NHS England stated in September 2024 that implementation was ongoing, with provisional Never Events data published monthly (DHSC and NHS England, Feb 2026). However, they noted that publishing rolling twelve-month incident data remained paused while considering future publications in line with LFPSE (DHSC and NHS England, Feb 2026). In February 2026, the Thirlwall Inquiry legal team recorded that the government had accepted the recommendation in principle, summarising earlier updates on incident reporting systems (The Thirlwall Inquiry legal team, Feb 2026).

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.

Report-level response context

Government responded via "Hard Truths: The Journey to Putting Patients First" (2014), a single document covering all 290 recommendations with a blanket acceptance. Individual recommendation responses were not broken out.

Government response

●Department of Health and Social Care · Accepted in part · 19 Nov 2013

Speaker not recorded. Source: Department of Health, Hard Truths: the Journey to Putting Patients First, volume 2 (Cm 8777-II), November 2013

Accepted in principle.
Where appropriate to do so, information standards should be applied to the reporting of serious incidents and that such information should be made as transparent and accessible as possible. The Government also supports the principle outlined in the UK Statistics Authority’s Code of Practice for Official Statistics127 (January 2009) that statistical producers will publish data that meets the needs of users and are readily available to them alongside a full and frank commentary.
Responsibility for the reporting of patient safety incidents was transferred to NHS England in 2012 following the abolition of the National Patient Safety Agency. See recommendation 257 for further details. NHS England publishes patient safety incident data each month from the National Reporting and Learning System, including information on levels and severity of harm to patients.
NHS England is exploring the extent to which information on serious incidents can be disclosed in more detail without breaching the Data Protection Act 1998. It should be noted, however, that information reported on serious incidents is provided specifically to ensure the robust management of the response to a specific serious incident. The reported information is, therefore, sensitive and has to be appropriately protected. It is not collected for the purposes of measuring activity or outcomes and is in that sense very different from other types of information collected by the Health and Social Care Information Centre.
NHS England is reviewing the National Reporting and Learning System with a range of key stakeholders including the Health and Social Care Information Centre. As part of the review NHS England will consider the reporting of data from the National Reporting and Learning System and the data standards applied to the National Reporting and Learning System to ensure, where appropriate, they are the same as those applied by the Health and Social Care Information Centre to other data streams.
NHS England is also reviewing the Strategic Executive Information System, the reporting mechanism for both clinical and information incidents, in order to consider procuring a replacement. As information incidents are also reported through the information governance toolkit held by the Health and Social Care Information Centre, consideration will be given by NHS England and the Health and Social Care Information Centre to streamlining these reporting mechanisms to reduce burden.

Response document: Hard Truths: The Journey to Putting Patients First. Volume Two of the Government Response to the Mid Staffordshire NHS Foundation Trust Public Inquiry: Response to the Inquiry's Recommendations

Site note: This is volume two of "Hard Truths: The Journey to Putting Patients First" (Cm 8777-II), the government's response to the Inquiry's 290 recommendations, published by the Department of Health on GOV.UK on 19 November 2013 and dated to that day here. The PDF the row links to is the accessible edition, whose title page reads "January 2014". The Department of Health has been the Department of Health and Social Care since January 2018. The volume says it includes accounts from each of the national organisations the recommendations name, but it does not mark which passage each organisation wrote, so every row is filed under the Department that published it.

Delivery

●DHSC and NHS England say in progress · 27 Feb 2026

Please see our responses in relation to LFPSE and the availability to public. In particular recommendation 36, 40, 99 and 102 NHS England publish provisional Never Events data every month as an update of the cumulative total for the current financial year Rolling data updated monthly, to show the number of patient safety incidents reported to the National Reporting and Learning System (NRLS) in the last 12 months (note that we have currently paused the publishing of this data while we consider future publications in line with the introduction of LFPSE (see response to recommendation 12).

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Implemented - Ongoing”. Table row: section 18.2 No. 260, PDF page 563-564.

●Department of Health and Social Care says in progress · 11 Feb 2015

Work to re-commission the National Reporting and Learning System is underway in NHS England with ongoing stakeholder and expert engagement being used to inform the design phase. The options development and appraisal will be progressed in Q3 and Q4 of 2014/15 with the revised design confirmed by the end of March 2015, subject to approvals. The procurement of the new system will then progress over the 2015/16 financial year.

The current functions of the Strategic Executive Information System and the National Reporting and Learning System will be incorporated; one single incident reporting system is a key tenet of the proposed changes in order to reduce the risks associated with duplication and to streamline reporting processes. Extensive consultation with stakeholders has taken place and the intelligence gathered is now informing the identification and development of a range of possible options to progress the work. The next stage will be to undertake a formal options assessment process, including technical feasibility.

We have published monthly data on Never events reported to the Strategic Executive Information System since April 2014. In order to publish further the Strategic Executive Information System data that is publically comprehensible and does not risk identifying individuals, data fields currently collected in the Strategic Executive Information System will need to be revised. We are working through proposed changes to ensure these data field changes are both technically feasible and acceptable to patients and system users with a view to applying any changes made for the start of FY 15/16.

From: Culture Change in the NHS supporting Annex (annex to Culture change in the NHS: applying the lessons of the Francis Inquiries)

Site note: This is the supporting annex published on 11 February 2015 with "Culture change in the NHS: applying the lessons of the Francis Inquiries" (Cm 9009), attached to the GOV.UK page as "Culture change in the NHS supporting annex". The annex has no title page; that title is GOV.UK's and the PDF's own. Its table has four columns (No., Recommendation, Hard Truths Government response, Progress update), and the row carries the Progress update cell. No column says which organisation wrote an update, so the row is filed under the Department of Health (now the Department of Health and Social Care), which published it.

Site note: The Inquiry addressed this recommendation to the Health and Social Care Information Centre (later NHS Digital), not to the Department of Health. The annex gives this update in the Department's publication and does not say who wrote it, so the row is the Department's report of the progress made on it.

What other bodies have found

In their own words. These do not change the delivery statement above.

●Thirlwall Inquiry legal team · 27 Feb 2026

This recommendation was accepted in principle by the Government.

In the January 2014 Hard Truths report, the Government said that responsibility for the reporting of patient safety incidents was transferred to NHS England in 2012 following the abolition of the National Patient Safety Agency. The Government referred to NHS Engand exploring the extent to which information on serious incidents can be disclosed in more detail without breaching the Data Protection Act 1998. NHS England was also to consider the data standards applied to the National Reporting and Learning System to ensure, where appropriate, they are the same as those applied by the Health and Social Care Information Centre.

In the February 2015 Culture Change report, the Government said that work to re-commission the National Reporting and Learning System was underway. The Government also said that monthly data on never event had been reported to the Strategic Executive Information System since April 2014.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 18.2 No. 260, PDF page 563-564.

Earlier findings (1)

●Thirlwall Inquiry legal team · 15 May 2024

This recommendation was accepted in principle by the Government.

In the January 2014 Hard Truths report, the Government said that responsibility for the reporting of patient safety incidents was transferred to NHS England in 2012 following the abolition of the National Patient Safety Agency. The Government referred to NHS England exploring the extent to which information on serious incidents can be disclosed in more detail without breaching the Data Protection Act 1998. NHS England was also to consider the data standards applied to the National Reporting and Learning System to ensure, where appropriate, they are the same as those applied by the Health and Social Care Information Centre.

In the February 2015 Culture Change report, the Government said that work to re-commission the National Reporting and Learning System was underway. The Government also said that monthly data on never event had been reported to the Strategic Executive Information System since April 2014.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 16.2 No. 260, PDF page 518-519.

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.