F97

National Patient Safety Agency functions

Mid Staffs Inquiry · Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · Issued 6 February 2013 · Addressed to: NHS England

Government responseDepartment of Health and Social Care: Accepted in part (Nov 2013)

DeliveryDHSC and NHS England state no delivery position (Feb 2026)Department of Health and Social Care says in progress (Feb 2015)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

The National Patient Safety Agency's resources need to be well protected and defined. Consideration should be given to the transfer of this valuable function to a systems regulator.

Mid Staffs Inquiry, Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry · 6 Feb 2013 Source PDF →

Published evidence summary

AI-generated evidence summary

In commentary of September 2024, published in February 2026, the Department of Health and Social Care and NHS England recorded the recommendation as superseded, stating that the National Patient Safety Agency no longer exists and its functions were transferred into the NHS Commissioning Board in June 2012 (DHSC and NHS England, Feb 2026). The Thirlwall Inquiry legal team noted in May 2024 that those functions were subsequently transferred to NHS Improvement in April 2016 and retransferred to NHS England in July 2022 (The Thirlwall Inquiry legal team, May 2024).

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.

Report-level response context

Government responded via "Hard Truths: The Journey to Putting Patients First" (2014), a single document covering all 290 recommendations with a blanket acceptance. Individual recommendation responses were not broken out.

Government response

●Department of Health and Social Care · Accepted in part · 19 Nov 2013

Speaker not recorded. Source: Department of Health, Hard Truths: the Journey to Putting Patients First, volume 2 (Cm 8777-II), November 2013

Accepted in part.
The functions of the National Patient Safety Agency were moved to NHS England in order to ensure that improving safety is core business for the NHS. The Department of Health and NHS England agree this vital function should continue to have its resources protected. The Mandate for NHS England includes the objective to continue to reduce avoidable harm and make measurable progress by 2015 to embed a culture of patient safety in the NHS including through improved reporting of incidents. NHS England will be held accountable for progress against the objectives and will use its position as the leadership body for the NHS to support quality improvement throughout the healthcare system, which by definition includes safety improvement.
Patient safety is a critical component of what an effective regulator seeks to secure, maintain and improve and is rightly at the heart of the Care Quality Commission’s new inspection regime. The Chief Inspector of Hospitals’ assessment will include an inspection for patient safety which will inform the ratings of all NHS providers. In addition, the Care Quality Commission and NHS England will work closely together to share information, including reported incidents from the National Reporting and Learning System, to support Care Quality Commission’s surveillance and inspection.
The Government has considered the case for the transfer of the functions of the National Patient Safety Agency to a system regulator. These functions were primarily focused on learning, improvement and innovation rather than regulation and assurance. The core functions were to collect patient safety incident reports from all healthcare organisations, so that those reports could be analysed by safety experts in order to learn from what had gone wrong and then to use that knowledge to encourage patient safety improvement across the system. No system is ever 100% safe and patient safety demands an active commitment to continually reducing harm. Professor Don Berwick’s report, Improving the Safety of Patients in England, emphasises that regulation is a crucial component of patient safety, but is not sufficient alone to secure patient safety. Ensuring the continual reduction of harm to patients requires the underlying culture of the NHS to be devoted to learning, improvement and innovation, and delivering that is a role that goes much wider than the system regulator’s remit. The Government believes this role rightly sit within NHS England.
In order to realise the Berwick report’s vision of the NHS as an organisation devoted to continual learning and improvement, NHS England and NHS Improvement Quality are leading to establish a nationwide Patient Safety Collaborative Programme and will bring a significant level of resource and support to patient safety and improvement science over the next 5 years. Each collaborative will be locally-led and nationally supported. They will be designed to inspire and support a culture of continuous learning and improvement of patient safety in the NHS and be expected to deliver on a set of core patient safety priorities as well as their own priorities. As set out in the NHS Mandate refresh, NHS England and NHS Improvement Quality will seek to finalise the design of the programme, put in place the support and development capacity and recruit participating organisations by spring 2014. NHS England is also working with others on the best ways to develop much greater patient safety capability in the NHS through the education and training of the healthcare workforce in patient safety skills.

Response document: Hard Truths: The Journey to Putting Patients First. Volume Two of the Government Response to the Mid Staffordshire NHS Foundation Trust Public Inquiry: Response to the Inquiry's Recommendations

Site note: This is volume two of "Hard Truths: The Journey to Putting Patients First" (Cm 8777-II), the government's response to the Inquiry's 290 recommendations, published by the Department of Health on GOV.UK on 19 November 2013 and dated to that day here. The PDF the row links to is the accessible edition, whose title page reads "January 2014". The Department of Health has been the Department of Health and Social Care since January 2018. The volume says it includes accounts from each of the national organisations the recommendations name, but it does not mark which passage each organisation wrote, so every row is filed under the Department that published it.

Delivery

●DHSC and NHS England state no delivery position · 27 Feb 2026

The National Patient Safety Agency no longer exists. Its functions were transferred into the NHS Commissioning Board on 1 June 2012.

Please see our response to recommendation 35 for latest changes to the regulatory landscape.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Superseded”. Table row: section 18.2 No. 97, PDF page 471.

●Department of Health and Social Care says in progress · 11 Feb 2015

In the wake of the Public Inquiry - with the Care Quality Commission now making rapid progress to improve the rigour and effectiveness of its surveillance, inspection and ratings responsibilities for patient safety; NHS England now focusing primarily on the commissioning of safe services; the new development of the patient safety transparency website; and the launch of the new national Sign up to Safety Campaign – the Government agrees with Sir Robert that it makes sense to concentrate and consolidate national expertise and capability on safety within a single organisation that can provide strategic leadership across the whole healthcare system.

The Department of Health will therefore consider with relevant organisations the options for transferring NHS England’s responsibilities for to a single national body.

From: Culture Change in the NHS supporting Annex (annex to Culture change in the NHS: applying the lessons of the Francis Inquiries)

Site note: This is the supporting annex published on 11 February 2015 with "Culture change in the NHS: applying the lessons of the Francis Inquiries" (Cm 9009), attached to the GOV.UK page as "Culture change in the NHS supporting annex". The annex has no title page; that title is GOV.UK's and the PDF's own. Its table has four columns (No., Recommendation, Hard Truths Government response, Progress update), and the row carries the Progress update cell. No column says which organisation wrote an update, so the row is filed under the Department of Health (now the Department of Health and Social Care), which published it.

Site note: The Inquiry addressed this recommendation to NHS England, not to the Department of Health. The annex gives this update in the Department's publication and does not say who wrote it, so the row is the Department's report of the progress made on it.

What other bodies have found

In their own words. These do not change the delivery statement above.

●Thirlwall Inquiry legal team · 15 May 2024

This recommendation was accepted in part by the Government.

In the January 2014 Hard Truths Report, the Government said that the functions of the National Patient Safety Agency had been moved to NHS England, but that it agreed that resources for this function should continue to be protected. The Government said it had considered the case for transfer of the functions of the National Patient Safety Agency to a systems regulator, but determined it was better suited within NHS England.

In the February 2015 Culture Change Report, the Government said it agreed with the recommendation to concentrate and consolidate national expertise and capability or safety within a single organisation. The functions were later transferred to NHS Improvement in April 2016, and then retransferred to NHS England in July 2022.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 16.2 No. 97, PDF page 436-437.

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.