MAI-104

Review Advanced Medical Priority Dispatch System

Manchester Arena Inquiry · Manchester Arena Inquiry: Volume 2: Emergency Response · Issued 3 November 2022 · Addressed to: National Ambulance Resilience Unit, Department of Health and Social Care

Government responseUK Government: Accepted (Nov 2025)

DeliveryCabinet Office says completed (Feb 2026)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

The Department of Health and Social Care and the National Ambulance Resilience Unit should consider whether the Advanced Medical Priority Dispatch System is fit for purpose and, if it is, whether it can be improved. Particular consideration should be given to how the system prioritises emergency calls.

Manchester Arena Inquiry, Manchester Arena Inquiry: Volume 2: Emergency Response · 3 Nov 2022 Source PDF →

Published evidence summary

AI-generated evidence summary

The Cabinet Office reported in February 2026 that the recommendation was complete, stating that the Advanced Medical Priority Dispatch System "has been reviewed and is fit for the purpose for which it was designed" (Cabinet Office, Feb 2026). The UK Government had previously accepted the recommendation in full in November 2025, when earlier dashboard monitoring similarly recorded the review as completed (Cabinet Office response, Nov 2025; Cabinet Office, Nov 2025).

Sources

Cabinet Office, Feb 2026
Cabinet Office, Nov 2025

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.

Government response

●UK Government · Accepted · 14 Nov 2025

Speaker not recorded. Source: Cabinet Office, Manchester Arena Inquiry Recommendations Dashboard (government response status), 14 November 2025

Accepted in full

Response document: Manchester Arena Inquiry recommendations (GOV.UK page linking to the Manchester Arena Inquiry Recommendations Dashboard)

Delivery

●Cabinet Office says completed · 27 Feb 2026

The Advanced Medical Priority Dispatch System has been reviewed and is fit for the purpose for which it was designed (i.e. triage system).

From: Manchester Arena Inquiry Recommendations Dashboard

Earlier statements on delivery (0)

●Cabinet Office · 14 Nov 2025

The Advanced Medical Priority Dispatch System has been reviewed and is fit for the purpose for which it was designed (i.e. triage system).

From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.