35

Clarify oversight responsibilities

Morecambe Bay Investigation · Report of the Morecambe Bay Investigation · Issued 3 March 2015 · Addressed to: NHS England

Government responseDepartment of Health and Social Care: Accepted in part (Jul 2015)

DeliveryDHSC and NHS England say completed (Feb 2026)DHSC states no delivery position (May 2024)Department of Health and Social Care states no delivery position (Mar 2020)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

The division of responsibilities between the Care Quality Commission and other parts of the NHS for oversight of service quality and the implementation of measures to correct patient safety failures was not clear, and we are concerned that potential ambiguity persists. We recommend that NHS England draw up a protocol that clearly sets out the responsibilities for all parts of the oversight system, including itself, in conjunction with the other relevant bodies; the starting point should be that one body, the Care Quality Commission, takes prime responsibility. Action: the Care Quality Commission, NHS England, Monitor, the Department of Health.

Morecambe Bay Investigation, Report of the Morecambe Bay Investigation · 3 Mar 2015 Source PDF →

Published evidence summary

AI-generated evidence summary

In commentary of September 2024, published in February 2026, the Department of Health and Social Care and NHS England reported that the recommendation was implemented and closed (DHSC and NHS England, Feb 2026). They stated that the National Quality Board framework clarifies governance arrangements and brings partners, including the Care Quality Commission, together in System Quality Groups to share intelligence on quality and risk (DHSC and NHS England, Feb 2026). Earlier, in May 2024, the Thirlwall Inquiry legal team recorded that the department had accepted the proposal in principle, citing its commitments to improve oversight through the board and consolidate patient safety leadership (The Thirlwall Inquiry legal team, May 2024).

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.

Government response

●Department of Health and Social Care · Accepted in part · 16 Jul 2015

Words of: Department of Health, Learning not blaming (Cm 9113), government response to the Morecambe Bay Investigation and two other reports, July 2015

92. We accept this recommendation in principle. Patient safety is a critical element of an effective, patient-focused health system and we agree that it is important to be clear about who is responsible for patient safety. The onus on ensuring quality sits primarily with provider Trusts themselves; although commissioners and regulators also have an important role. 93. In "Culture Change in the NHS"21 the Government agreed that it would be sensible to concentrate and consolidate national expertise and capability on safety within a single organisation that can provide strategic leadership across the whole healthcare system. The Government intend to bring under the single leadership of Monitor and the NHS Trust Development Authority the responsibility for leading the patient safety functions that currently sit with NHS England. 94. Through the newly re-established National Quality Board we will continue to improve both the operation of the oversight arrangements in place at present and the understanding of those arrangements by NHS organisations and the public. A network of regional and local Quality Surveillance Groups has been in place since April 2013 to ensure effective intelligence sharing and action on quality concerns between all partners. 95. Where Trusts, for whatever reason, are not able to provide the quality of care required, other parts of the system have a role to play in helping them improve. The Care Quality Commission has been established as the independent inspector of quality and has clear processes in place to identify issues that are brought to light through the inspection process. Where Trusts are unable to rectify identified problems themselves Monitor or the NHS Trust Development Authority provides support to enable the provider Trusts to improve – in UHMB's case through the special measures regime. 96. The Care Quality Commission is inspecting University Hospitals of Morecambe Bay NHS Foundation Trust in July this year to assess its progress against the agreed action plan, and its report will be published in the autumn.

Response document: Learning not blaming: The government response to the Freedom to Speak Up consultation, the Public Administration Select Committee report 'Investigating Clinical Incidents in the NHS', and the Morecambe Bay Investigation

Site note: This is the Department of Health's response, "Learning not blaming" (Cm 9113, July 2015), to the Morecambe Bay Investigation and two other reports. The department has been the Department of Health and Social Care since January 2018, and the rows are filed under that name. Every word is the department's, including where it reports what another body has done or will do.

Site note: The recommendation is addressed to NHS England; the passage is the Department of Health's account, not that body's.

Delivery

●DHSC and NHS England say completed · 27 Feb 2026

Quality concerns and risks feed into the wider cross-system quality governance framework as set out by the National Quality Board’s framework for System Quality Groups, updated in January 2022.

The National Quality Board (NQB) provides coordinated leadership for quality policy on behalf of national health bodies. The NQB works to promote quality nationally; support local quality improvement with providers, commissioners and those who use services; and identify new challenges and opportunities to improve quality.

The NQB’s framework for System Quality Groups, published in 2022, refreshes existing NQB Guidance on ‘Quality Surveillance Groups’ and provides clarity on System Quality Groups set up as well as the broader ICS quality governance a structure. System Quality Groups are important structures where key health and care partners, such as NHS England and CQC come together to share intelligence and risk on quality of care. Maternity risks and issues should also be raised within this forum for the purpose of intelligence sharing and escalation where appropriate. These forums align with the principles set out in the Perinatal Quality Surveillance Model (PQSM).

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Implemented – Closed”. Table row: section 23.2 No. 35, PDF page 652.

●DHSC states no delivery position · 15 May 2024

Quality concerns and risks feed into the wider cross-system quality governance framework as set out by the NQB's framework for System Quality Groups (SQG), updated in January 2022: https://www.england.nhs.uk/publication/national-guidance-on-system-quality-groups/

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024), The Department of Health and Social Care

Site note: DHSC's own comments on progress, supplied to the Thirlwall Inquiry in February 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). They are not a finding of the Inquiry. Table row: section 20.2 No. 35, PDF page 616-617.

●Department of Health and Social Care states no delivery position · 2 Mar 2020

The National Quality Board (NQB) provides coordinated leadership for quality on behalf of the Department, Public Health England, NHS England, the Care Quality Commission, NHS Improvement, NHS Digital and the National Institute for Health and Care Excellence.

The NQB works to promote quality nationally; support local quality improvement with providers, commissioners and those who use services; and identify new challenges and opportunities to improve quality.

Quality Surveillance Groups bring together different parts of the health and care system, to share intelligence about risks to quality and identify those risks to quality at as early a stage as possible.

From: NHS Trusts: Inspections (written question UIN 20425)

Site note: Written answer of 2 March 2020 by Nadine Dorries for the Department of Health and Social Care. The question cites the Morecambe Bay Investigation report and asks what has been done on this recommendation. The recommendation is addressed to NHS England; this is the Department's answer, not theirs.

What other bodies have found

In their own words. These do not change the delivery statement above.

●Thirlwall Inquiry legal team · 15 May 2024

Department of Health response (July 2015):

Accepted in principle.

“through the newly re-established National Quality Board we will continue to improve both the operation of the oversight arrangements in place at present and the understanding of those arrangements by NHS organisations and the public.” (p. 89)

“The Government intend to bring under the single leadership of Monitor and the NHS Trust Development Authority the responsibility for leading the patient safety functions that currently sit with NHS England.” (p. 89)

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 20.2 No. 35, PDF page 616-617.

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.