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Develop recruitment and retention strategy

Morecambe Bay Investigation · Report of the Morecambe Bay Investigation · Issued 3 March 2015 · Addressed to: University Hospitals of Morecambe Bay NHS Foundation Trust

Government responseDepartment of Health and Social Care: Not applicable (Jul 2015)

DeliveryDHSC and NHS England say completed (Feb 2026)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

The University Hospitals of Morecambe Bay NHS Foundation Trust should identify a recruitment and retention strategy aimed at achieving a balanced and sustainable workforce with the requisite skills and experience. This should include, but not be limited to, seeking links with one or more other centre(s) to encourage development of specialist and/or academic practice whilst offering opportunities in generalist practice in the Trust; in addition, opportunities for flexible working to maximise the advantages of close proximity to South Lakeland should be sought. Development of the strategy should be completed by January 2016.

Morecambe Bay Investigation, Report of the Morecambe Bay Investigation · 3 Mar 2015 Source PDF →

Published evidence summary

AI-generated evidence summary

In commentary from September 2024, published in February 2026, the Department of Health and Social Care and NHS England recorded the recommendation as implemented and closed, stating that the Thirlwall Inquiry had noted action taken in response to it (DHSC and NHS England, Feb 2026). In May 2024, that inquiry's legal team found that University Hospitals of Morecambe Bay NHS Foundation Trust had developed a recruitment and retention strategy across partner organisations and reviewed employment contracts to provide flexible working (The Thirlwall Inquiry legal team, May 2024).

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.

Government response

●Department of Health and Social Care · Not applicable · 16 Jul 2015

Words of: Department of Health, Learning not blaming (Cm 9113), government response to the Morecambe Bay Investigation and two other reports, July 2015

[A] Recommendations for the Trust Recommendations for the Trust: 1-18 1. The Morecambe Bay Investigation found that there were serious failures in clinical care at University Hospitals Morecambe Bay NHS Foundation Trust, causing avoidable harm to mothers and babies including unnecessary deaths, and found that there was a pattern of Trust failure to recognise the severity and nature of the problem, compounded by denial. The Trust failed to look into serious incidents and sought to diminish the seriousness of the situation to others. At the Trust level there were failures in risk assessment and care planning; a deficient response to adverse incidents; and failure to investigate and improve. The Investigation Report, published on 3 March 2015, challenged the Trust to make a number of improvements quickly. 2. The Trust had earlier been placed into special measures in July 2014 following the Care Quality Commission inspection of February 2014. This means that they have to have made real improvements by the next Care Quality Commission inspection in July 2015. An Improvement Director appointed by Monitor provides constructive challenge as part of the process. The Care Quality Commission will publish their judgment of the Trust in the autumn. 3. To address both the requirements of special measures and the Morecambe Bay Investigation recommendations, the Trust has put substantial plans in place to make improvements. Delivery of these plans is overseen by several groups including a "Kirkup Recommendations Implementation Group". The Group reports to the Morecambe Bay Investigation sub-committee, which is a sub-committee of the Trust Board and the local Quality Surveillance Group (QSG), chaired by local NHS England representatives and ensuring that the Trust, clinical commissioning groups (CCGs), regulators and others are working together in the best interests of the local population. Progress reports are publicly available10. The Trust has taken care to involve affected families in groups looking at how their services can be made more effective and patient-centred. 4. The Trust is being inspected by the Care Quality Commission in July 2015 and it would be wrong to speculate whether sufficient progress will have been made by then. However the Trust reports that they have so far: • Formally admitted the extent and nature of the problems that occurred and apologised individually to families (recommendation 1); • Started to strengthen multi-disciplinary working - in particular between paediatricians, midwives, obstetricians and neonatal staff – as part of a broader, ongoing programme of work (recommendation 5); • With maternity staff, begun to review how investigations into incidents are carried out and started a programme to raise awareness of incident reporting, (recommendations 11 & 12); • Reviewed clinical leadership in terms of individuals and structures in obstetrics, paediatrics and midwifery (recommendation 14); and • Ensured that in carrying out all of these, the Trust is working closely with the Care Quality Commission, Monitor, NHS England and others (recommendation 18).

Response document: Learning not blaming: The government response to the Freedom to Speak Up consultation, the Public Administration Select Committee report 'Investigating Clinical Incidents in the NHS', and the Morecambe Bay Investigation

Site note: This is the Department of Health's response, "Learning not blaming" (Cm 9113, July 2015), to the Morecambe Bay Investigation and two other reports. The department has been the Department of Health and Social Care since January 2018, and the rows are filed under that name. Every word is the department's, including where it reports what another body has done or will do.

Site note: The recommendation is addressed to University Hospitals of Morecambe Bay NHS Foundation Trust; the passage is the Department of Health's account, not that body's. The response gives this passage once, for the section "[A] Recommendations for the Trust", and the same words are recorded on each.

Delivery

●DHSC and NHS England say completed · 27 Feb 2026

The Thirlwall Inquiry has noted action taken in response to this recommendation.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Implemented – Closed”. Table row: section 23.2 No. 8, PDF page 638.

Site note: DHSC and NHS England's entry for this recommendation says that the Thirlwall Inquiry noted action taken on it. The entry gives no other account of what was done.

What other bodies have found

In their own words. These do not change the delivery statement above.

●Thirlwall Inquiry legal team · 15 May 2024

In the Trust’s ‘One Year on’ report (April 2016):

Implemented the Kirkup Workforce Project. Chief Operating Officer responsible for overseeing. (p. 78)

Outcomes achieved:

“Development of a Trust Recruitment and Retention strategy and an overarching Better Care Together Recruitment and Retention strategy across our partner organisations

Development of bespoke recruitment plans for medical, nursing/midwifery, and allied health professional staff groups […] Regular review of recruitment activity and progress via the Workforce Assurance Committee Contracts of Employment reviewed to ensure flexibility in location cross-Bay in line with service needs” (p. 80)

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review colours its Extent of Implementation cell for this recommendation green, which it uses to mark evidence, identified by the legal team, that a recommendation has been clearly implemented. Table row: section 20.2 No. 8, PDF page 595.

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.