Review HART mobilisation policies
Manchester Arena Inquiry · Manchester Arena Inquiry: Volume 2: Emergency Response · Issued 3 November 2022 · Addressed to: North West Ambulance Service NHS Trust
Government responseUK Government: Accepted (Nov 2025)
DeliveryCabinet Office says completed (Feb 2026)
Recommendation, verbatim from the inquiry
●Inquiry recommendation
North West Ambulance Service should review its policies for mobilising the Hazardous Area Response Team resource, to ensure that this team is available as soon as possible for an emergency where its specialist skills are required.
Manchester Arena Inquiry, Manchester Arena Inquiry: Volume 2: Emergency Response · 3 Nov 2022 Source PDF →
Published evidence summary
AI-generated evidence summary
In February 2026, the Cabinet Office reported that North West Ambulance Service NHS Trust had completed the recommendation, noting that it had updated its Incident Response Plan, reviewed procedures within its Emergency Operation Centre, and established a specialist Complex Incident Hub to assist in coordinating specialist resources (Cabinet Office, Feb 2026). The UK government had previously recorded the recommendation as accepted in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.
Government response
●UK Government · Accepted · 14 Nov 2025
Accepted in full
Response document: Manchester Arena Inquiry recommendations (GOV.UK page linking to the Manchester Arena Inquiry Recommendations Dashboard)
Delivery
●Cabinet Office says completed · 27 Feb 2026
The Incident Response Plan has been updated and procedures within North West Ambulance Service Emergency Operation Centre (EOC) have been reviewed. A 'Complex Incident Hub (CIH)', which is a specialist desk within North West Ambulance Service EOC that further assists in the coordination of specialist resources has been set up.
Earlier statements on delivery (0)
●Cabinet Office · 14 Nov 2025
The Incident Response Plan has been updated and procedures within North West Ambulance Service Emergency Operation Centre (EOC) have been reviewed. A 'Complex Incident Hub (CIH)', which is a specialist desk within North West Ambulance Service EOC that further assists in the coordination of specialist resources has been set up.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
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