Surrey Borders Partnership
NHS Trust• A Security Manager has been recruited to undertake annual site security audits at all inpatient sites. • An out-of-hours receptionist has been employed to support ward staff during visiting hours, and administration support has been transferred to focus on ward entrances and exits. • Camera coverage within the airlock has been improved to allow the entire internal airlock to be viewed through CCTV.
View full response
Since Mr Tree's death, we have recruited a Security Manager who undertakes annual site security audits at all our inpatient sites_ These help us focus our attention on rectifying any weaknesses in our security processes that may enable people to abscond or go AWOL Further to the issues raised about people tailgating through the airlock; we have employed an out of hours receptionist to support the ward staff during visiting hours and have transferred the administration support to each of the' wards between 1Oam and 3pm to focus on the entrance to and exits from the wards: We have also improved the camera coverage within the airlock itself;, so that the whole internal airlock can be viewed through CCTV. We have included the concerns you have raised in our Trust-wide action plan to ensure that there is ongoing leaming from these. We would Iike to offer our sincere condolences again to the Tree family for their loss and hope that the steps we have taken as outlined above assures you and them, that we have learnt and continue to leam from this event Please do not hesitate t0 contact me or Director of Quality and Deputy Chief Executive (DoN), if you require any further iniormaiion.