Blackpool Teaching Hospitals NHS Foundation Trust has held meetings and created a Standard Operating Procedure (SOP) to improve the recording, tracing, and follow-up of diagnostic requests, ensuring all changes are complete and authorized. The SOP is awaiting ratification and submission to the Trust document library. (AI summary)
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Re: Response to Regulation 28 Report to Prevent Future Deaths Olive Darbyshire (deceased)
We thank you for your correspondence of the 22nd May 2015 in respect of Mrs Olive Darbyshire. The Trust takes seriously any concern raised by HM Coroner, and is committed to achieving improvements through lessons learnt, guidance, training and communication.
In response to your individual concerns we would advise the following:-
Concern 1
Although it is not possible to say whether a CTPA procedure would have had an impact upon when Mrs Darbyshire died, I am concerned that two senior doctors
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Blackpool Teaching Hospitals NHS NHS Foundation Trust
There have been several meetings of key team leaders and staff to look at how the Trust can put in place measures to reduce the weakness regarding the status of diagnostic requests, identification of the individual making the request, messaging and follow up.
This has led to the creation of a Standard Operating Procedure that defines situations leading to change and how messaging should be recorded and the requested action taken, step by step to ensure that all that is needed is recorded and can be traced back to the source of origin, ensuring that all changes are complete and authorised.
This covers several scenarios, where a patient or staff member may wish to change the status of the patient examination.
This will be ratified within the directorate and submitted to the Trust document library, where it can be accessed electronically by all staff, at any time.
Paper copies will also be available in key areas of the radiology department.
A copy of the procedure is attached for your convenience.
Thank you for bringing your concerns to the Trust's attention and if I can be of any further assistance please do not hesitate to contact me.