The University Health Board developed BCUHB Procedure MD23 to mitigate risks due to failure to act on diagnostic results, based on NPSA 16 guidance, and approved at the end of 2016. An electronic reporting system (CHAI Ping app) is being developed to provide alerts to clinicians when histology reports are authorised for viewing. (AI summary)
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To strengthen this process an electronic reporting system with a function to alert the requesting clinician when histology reports are authorised for viewing needs to be made available. Work has begun to develop the CHAI Ping app to provide the solution to the current gap in the WCP of 'notification' that a result is available and 'authorise and recording of action taken'. This would work with the WCP to enable the organisation to improve assurance and stop printing reports for the results in scope i.e. those available to view in the WCP The Health Board accepts that the current procedure for the dissemination of histology results can be improved hope this letter and action plan offers the required level of assurance that we are focused on taking action to address the issues raised in your letter_ Please let me know if you would like further detail on any of the areas within my response.