Action Taken
The care centre audited all documentation regarding falls and mobility, cascaded information to staff about completing relevant documentation, and is auditing care plans and daily records. Senior staff are undertaking a course on care planning at Tameside College. (AI summary)
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Dear Miss Mutch Re: Mrs Ivy Mitchell [enclose my reply, in response to regulation 28 in the case of Mrs Mitchell; have now audited all the documentation in relation to falls and mobility of all the service users. In relation to Mrs Mitchell; accept that the documentation and risk assessmenls did not accurately rellect her falls or mobility, which has caused me concem Senior staff attended the meeting held in relation to documentation and the falls procedure: Delails of which; enclose. This information has been cascaded down lo staff, and the importance of completing all the relevant documentation was discussed at length. have emphasised (he failings in relation to Mrs Mitchell, and that we must ensure it does not happen to any of the service users. am now puditing all care plans and daily records on daily and weekly basis, to ensure accuracy regarding risk assessments, and that documentation in the event of a fell is completed accurately and in & timely manner: Unit Managers, Deputies and Senior Care Staff are undertaking a course on care planning, this will commence in Scptember of this with Tameside College This will include how to complete an accurate risk assessment as well as identifying the needs ol the service user: This course will provide them with more knowledge about the importance of documentation and ofthe need lo involve the service user, where (herc is copacity, or (heir relatives in all care planning activities. have made staff aware of the referral process that needs t0 be completed where there is 0 cause for concem over the nutritional slatus of a service user: This is an area that will also be auditing on & regular basis and giving advice about relerrals where feel it is necessary to do so. have enclosed the nutritional referral form that is used by the Community Dicticians for all referrals in the community: Fairlield View Cart Cenlrc; BB Alanchesler Raad. Audunshaw Manclister MJ4 SGB CHAT Telephnne: 016/. 770} 6714 Far: 0161.770 8419 Oirttes AbtrUah # Alrerah #ktrJit IN"EnOx IkItuLc Ivy great again year again
my response addresses your concerns in relation to the regulation 28 notice: Ifyou require any further information on this matter; please do not hesitate to contact me.