The practice identified patients prescribed tramadol and other medicines with the potential for self-harm and changed all electronic prescriptions to paper format for review. They have changed their policy for repeat prescribing of all medication and created an amended 'Repeat Prescribing Policy and Procedure' and 'Acute Prescribing Protocol'. (AI summary)
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proforma The search showed that 79 of our 90 patients taking tramadol were not abusing the Action has been taken to limit the potential over-users by calling them in for early review: We have discovered that our procedures for issue and review of medication were not satisfactory_ We have completed thorough review of the medication ordering/ review procedure and found two problems that may have led to the death: Our receptionists were skipping a computer dialog box reminding them of early issue of medication Our doctors had insufficient time in the consultation for review of complex problems Since this incident our practice attitude has changed: We have changed our policy for repeat prescribing of all medication, not just tramadol_ We enclose an amended 'Repeat Prescribing Policy and Procedure' and Acute Prescibing Protocol' . There are significant changes from our previous policy: I draw your attention to the specific instruction on the box and to changes in the way the GP consultations are structured in time and process. The enclosed protocols have been examined by GP partners and practice manager: am to explain to all staff in the practice, in protected time, the changes within 10 hope the enhancements cover your Matters of Concern_