Source · Prevention of Future Deaths

Daniel Watson

Ref: 2017-0370 Date: 18 Dec 2017 Coroner: John Gittins Area: North Wales (East and Central) 2 responses identified · 3 indexed addressees View PDF

AI-generated concerns summaryMultiple care and service delivery problems were identified, alongside a lack of understanding and empathy from the social worker and community psychiatric nurse. There is a need for significant improvement in staff training regarding risk assessment and the escalation of concerns for psychiatric assessment within the CMHT.

Date 18 Dec 2017
56-day deadline 8 Apr 2018 est. estimated from the Judiciary.uk publication date
Responses identified 2 of 3
Community health care and emergency services related deaths Mental Health related deaths

Coroner's concerns

AI summary
Multiple care and service delivery problems were identified, alongside a lack of understanding and empathy from the social worker and community psychiatric nurse. There is a need for significant improvement in staff training regarding risk assessment and the escalation of concerns for psychiatric assessment within the CMHT.
View full coroner's concerns
The Concerns Root Cause Analysis Investigation undertaken by BCUHB revealed a multitude of care and service delivery problems and contributory factors in relation to the care and treatment of the Deceased which cumulatively represented missed opportunities to improve his mental health and the evidence given at the inquest by the social worker and community psychiatric nurse demonstrated a complete lack of understanding and empathy in relation to these issues_ That there needs to be a significant improvement in the training of staff within the CMHT in relation to their understanding of risk assessment and potential escalation of concerns towards a formal psychiatric assessment Coroner'$ Olfice, County Hall, Wyunstay Road, Ruthin, LLIS IYN Tel 01824 708047 Fax 01824 708048 and

Responses

2 respondents

University Health Board

Letter dated 2 Feb 2018 PDF
AI-classified response stance Action Planned
AI-generated response summary

• An action plan to improve service delivery was produced and provided. • The Community Psychiatric Nurse received an initial debriefing, and further debriefing and ongoing supervision will be provided. A focused session for the wider team will be held. • The MHLD Division will continue to make available the WARRN Accredited Programme, update the Supervision Guidance Policy by February 2018, and undertake a bi-annual audit of Care and Treatment Plans.

View full response
Dear Mr Gittins Re: Regulation 28 Response re Mr: Daniel Watson write in response to the Regulation 28 issued on 18th December 2017 as a result of the Inquest into the death of Mr. Daniel Watson. In relation to your first matter of concern in that the Concerns Root Cause Analysis Investigation undertaken by BCUHB revealed multitude of care and delivery problems which cumulatively represented missed opportunities to improve the Deceased s mental health. As you are aware an action plan has been produced to improve on the service delivery and this has been provided to you: In relation to evidence given at the Inquest by the Community Psychiatric Nurse (CPN), I can confirm that the CPN was provided with an initial debriefing session to reflect on the delivery of evidence provided at the Inquest: Further debriefing and ongoing supervision will provide the opportunity for the CPN to optimise learning and provide focus on their understanding and empathy for their continued professional development; which will be incorporated into their appraisal _ An initial focused session for the wider team's learning will be held around awareness of empathy towards families and transparency to the Coroner at Inquest In relation to your second area of concern relating to a significant improvement in the training of staff within the CMHT in relation to their understanding of risk assessment and potential escalation of concerns to a formal Psychiatric Assessment: The Wales Applied Risk Research Network (WARRN) Asking Difficult Questions and Formulating Risk (WARRN ADQ) is National Programme of training; endorsed by Welsh Government; in the assessment; formulation and management of risk to self or others. One of the main aims of WARRN is to drive forward a standardised and consistent approach to risk assessment and formulation nationally, across services_ The MHLD Division will continue to make available the WARRN Accredited Programme for Care Coordinators and new training dates have been confirmed for 2018 to be delivered through our group of specialised trainers_ A copy of the training dates is attached. can also confirm the CPN has previously received WARRN training in 2012. Cyfeiriad Gohebiaeth ar y Cadeirydd a'r Prif Weithredwr Correspondence address for Chairman and Chief Executive: Swyddfa'r Gweithredwyr Executives' Office Ysbyty Gwynedd, Penrhosgarnedd Bangor; Gwynedd LLS7 2PW Gwefan: WWW pbc cymru.nhs.uk Web: wwWbcu.wales nhs.uk gyfer

GIG Bwrdd lechyd Prifysgol CYMRU Betsi Cadwaladr NHS University Health Board W AL ES can also confirm that the MHLD Division will have updated the MHLD Supervision Guidance for Nurses and Support Workers Policy by the end of February 2018 to ensure staff can discuss and reflect on cases in a structured and facilitated process. A copy of the draft MHLD Supervision Guidance for Nurses and Support Workers Policy is attached_ Assurance regarding compliance with appraisals and training is provided to the Senior Management Team on monthly basis through the network teams performance report: Additionally, the MHLD Division has committed to undertaking a bi annual audit of Care and Treatment Plans using the Welsh Government recommended audit tool (see attached) which will be reviewed biannually within the divisions Quality and Safety Group and reported within our annual report on the local delivery of 'Together for Mental Health'.

Wrexham Borough Council

Local Authority
PDF
AI-classified response stance Action Planned
AI-generated response summary

• The member of staff involved will receive feedback and management supervision. • A Mental Health and Learning Disability Supervision Guidance Policy is being implemented for relevant staff, including social workers. • New training on risk assessment and suicide assessment has been confirmed for 2018, and relevant staff, including social workers, have been booked.

View full response
Dear Mr Gittins Re: Report for theprevention of future deaths Inquest of Daniel Scott Watson Thank you for your letter of 15th December 2017 regarding the Regulation 28 Report: The response of Wrexham Adult Social Care is as follows - Wrexham Adult Social Care accepts the recommendations highlighted in the Regulation 28 Report: The Department has discussed this matter with its partner agency, Betsi Cadwaladr University Health Board, with which it jointly provides the Community Mental Health Team Service With respect to the evidence given at the inquest by the Social Worker involved showing lack of understanding of issues and a lack of empathy, the member of staff concerned is to be given feedback and management supervision: The Mental Health and Learning Disability Supervision Guidance for Nurses and Support Workers Policy is being implemented by the BCU to improve discussion and reflection on cases in a structured and facilitated process and will apply also to social workers employed by Adult Social Care in the integrated team: A copy of this policy will be submitted by the BCU in its response_ With respect to the issue of significant improvement in training of staff in Community Mental Health regarding risk assessment and escalation of concerns towards a formal psychiatric assessment; the Mental Health Learning Disability Division uses the Wales Applied Risk Research Network (WARRN) Asking Difficult Questions and Forumlating Risk training programme. This is intended to provide a consistent and standard approach to risk assessment, New training has been confirmed for 2018 and the staff that provided care to Mr Watson have been booked onto the training: In addition the MHLD Division will supplement the WARRN training with specific training on assessment of suicide. Adult Social Care Social Workers within the integrated CMHT service will be included within these training programmes: continuedl . Rydym yn croesawu gohebiaeth yn Gymraeg- Byddwn yn ymateb unrhyw ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi. We welcome correspondence in Welsh: We will respond t0 any correspondence in Welsh and this will not lead t0 any delay:

L..continued 2 trust that you will find this response satsifactory. Please contact me if you have any fruther queries

Report sections

Investigation and inquest
On the 8th of June 2017 commenced an investigation into the death of Daniel Watson (DOB 24.6.87 DOD 5.6.2017). The investigation concluded at the end of the inquest on the 8th of December 2017 and recorded a narrative conclusion in the following terms "On the 5th of June 2017 the Deceased was verified dead at his home address as a result of placing a ligature around his neck, however the evidence does not establish his intention to the necessary legal standard, The cause 0f death was 1(a) Hanging
Circumstances of the death
The Deceased was known to the Flintshire and Wrexham Community Mental Health Teams and had been allocated a social worker on the Wrexham Team on the 7th of December 2016 following a request from his Consultant Psychiatrist following a lengthy delay in the transfer of his care from Flintshire_ Focus for his support was on his sociallhousing needs and there was no evidence of any Up to date care and treatment plan nor any evidence of comprehensive risk formulation. During the early part of 2017 number of social factors resulted in an apparent decline in Daniel Watson's mental health and on the 5ih of June 2017 he was found hanged at his home
Action should be taken
In my opinion action should be taken to prevent future deaths and believe your organisations have the power to take such action

Similar PFD reports

Shared signals

Report details

Reference
2017-0370
Date of report
18 December 2017
Coroner
John Gittins
Coroner area
North Wales (East and Central)

Responses identified

Responses identified 2 of 3
1 response not yet linked

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 8 Apr 2018 (estimated from the Judiciary.uk publication date).

Sent to

Betsi Cadwaladr University Health Board
Wrexham County Council
Ysbyty Gwynedd

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