Action Taken
The organisation provides staff training on fire awareness, uses risk assessment tools for client homes and staff induction, and has engaged a company for risk assessments and online fire training. They added a clause to their risk assessment that under no circumstances do they remove any knobs from appliances, and recommend the request of a Fire Officer to visit. (AI summary)
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Dear Ms Jones In response to your report regarding the late Mr Peter Moran am informing you of the action taken by ARI Homecare, am not going to say there is no proposed action as it does not pay to be complacent; so we carry out regular reviews on each client as it is a continual learning process when dealing with people My concern which felt had to be introduced was observation and awareness; the fact that no one throughout the had picked up on the eye level grill in a small kitchen was on, the kettle is situated on the worktop right next to the cooker and everyone who had visited that and made a cup of tea had not noticed or felt the heat coming from the eye level grill. Thave attached photocopies of our procedures in which we deal with H & Safety in our client' $ homes. Document [ This is a Generic Risk Assessment we take when we visit any potential clients, the assessor will go through this, would like to your attention to page where we have added that under no circumstances do we remove any knobs from appliances, recommend the request of a Fire Officer to visit Document 2: Is a Risk Assessment Analysis Action we use for electric and any gas appliances Document 3: Is the training we provide to every member of staff; (a) Is a book on Fire Awareness in which staff have to read and fill in a questionnaire This is provided by CQM Learning, (b) Is a DVD which explains the reason and causes of fires and how easily it can happen- This is provided by Mulberry House. Document 4: Is an example Risk Assessment which we use for staff induction/ training in which we highlight areas of concern (see page 4) ARI Homecare have also signed up with a Company called Atlas/ Citation who offer Risk Assessments, online Fire Training and 24/7 advise on all aspects of Health & Safety: (Document 5) Company Registered and Postal Address: AR1 Homecare, 91 St Johns Road, Biddulph, Stoke on Trent; ST8 6LL. Tele: 01782 518229 Company No:: 8569315 CQC Registration 04/08/2013 AND day day draw and Reg
It is important to us that we carry out regular reviews on each client and staff are fully aware of procedures and empowering them to be aware of any risks within their environment. Once again, reiterate that you cannot be complacent but please be assured that we will continue to take all the necessary measures to increase awareness in the safety of our clients. Kind Regards Merrak Irene Merricks Director AR Homecare working