Alcyone healthcare
Action Planned
Due to significant failures, the provider is selling the business to an established provider and the home is currently going through transition, with a new management team. Efforts are being made to significantly develop the safe operation of the home during the transition, including reviews, training, audits and revised processes. (AI summary)
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Dear Mr Hetherington Re: Baedling Manor Letter of response to the Coroner; Regulation 28 Report to prevent future deaths
With reference to the cases and , please find outlined in this response the measures taken to prevent future deaths. Please note, the response is in summary form due to the circumstances around the current provision, as follows: As of 12th February, Baedling Manor is currently under notification to close due to significant and multiple failures in regulatory activities. As a result, the current provider has taken the view that attempts to make the home safe under the previous management team has proven unsuccessful and therefore has made the decision to sell the business to an established provider. The home is currently going though transition to a new and established provider operator and a new management team has been employed as part of this process with significant support of the incoming provider. It is anticipated that the changeover will complete before the end of August 202. The new team are unable to comment on historical cases, however all efforts are being made to significantly develop the safe operation of the home during the transition, this includes but is not limited to:
Email: admin@alcyone-hcalthcarc.co.uk Company Registration: 71 50325
• Routine access and support from Director of Care of the management support team
• Enhanced leadership and communication amongst the staff team
• Full time, onsite support from experience nominated Individual.
• Responsive and collaborative communication with CQC leads, Northumberland Safeguarding team, Northumberland Contracts team, Northumberland Infection control team, other visiting professionals, families and residents.
• Full review and implementation of new compliance systems and reporting processes
• Full review and implementation of new care planning processes
• Increased face to face training
• Full health and safety audit and associated actions
• Staffing structure review and revised recruitment and induction processes
• Monitored and audited management action plans A realistic timeframe to move the home into a safe and well led establishment is anticipated to be a 3-6 month period. A CQC inspection review is due in December
2021. If you require any further information, please do not hesitate to contact me.
With reference to the cases and , please find outlined in this response the measures taken to prevent future deaths. Please note, the response is in summary form due to the circumstances around the current provision, as follows: As of 12th February, Baedling Manor is currently under notification to close due to significant and multiple failures in regulatory activities. As a result, the current provider has taken the view that attempts to make the home safe under the previous management team has proven unsuccessful and therefore has made the decision to sell the business to an established provider. The home is currently going though transition to a new and established provider operator and a new management team has been employed as part of this process with significant support of the incoming provider. It is anticipated that the changeover will complete before the end of August 202. The new team are unable to comment on historical cases, however all efforts are being made to significantly develop the safe operation of the home during the transition, this includes but is not limited to:
Email: admin@alcyone-hcalthcarc.co.uk Company Registration: 71 50325
• Routine access and support from Director of Care of the management support team
• Enhanced leadership and communication amongst the staff team
• Full time, onsite support from experience nominated Individual.
• Responsive and collaborative communication with CQC leads, Northumberland Safeguarding team, Northumberland Contracts team, Northumberland Infection control team, other visiting professionals, families and residents.
• Full review and implementation of new compliance systems and reporting processes
• Full review and implementation of new care planning processes
• Increased face to face training
• Full health and safety audit and associated actions
• Staffing structure review and revised recruitment and induction processes
• Monitored and audited management action plans A realistic timeframe to move the home into a safe and well led establishment is anticipated to be a 3-6 month period. A CQC inspection review is due in December
2021. If you require any further information, please do not hesitate to contact me.