Denise Porter

British Transport Police made a referral to the Older Adult Community Mental Health Team, Oxleas NHS Trust, on 25th January 2023, following an incident at Hither Green Station, when Mrs Porter had attempted to end her life by standing in front of an incoming train, which stopped. The 9 page referral included information that Mrs Porter: "...made a deliberate act to jump onto the tracks in front of a train" and "Q: In your opinion, due to proximity of lethal means if it hadn't been for certain actions would death or serious harm have occurred? A:Yes". The summary of the incident on page 4, was only partially complete, in that it did not include the information that the train had stopped. It stated she: "decided to jump down on to the tracks to take her own life but then changed her mind and came back onto the platform". The inquest heard the Trust did not interrogate the Safeguarding and Vulnerability Report, prepared by British Transport Police. The Trust Staff relied on the summary of the incident, both at the triage stage and subsequently during the psychiatric reviews. The Trust staff did not contact British Transport Police again to establish any information about the incident (for example the CCTV was not viewed nor a summary of the footage requested, nor were any meetings convened or discussions held between the Trust and British Transport Police). The Trust conducted a review of the care and treatment provided to Mrs Porter. Their Report stated: "Had the referral from BTP to OACMHT included a full account of the circumstances of the incident on 25 January 2023, the OACMHT would have had a fuller understanding of the level of intent exhibited on that occasion, and subsequently risks would have been determined as high, and a more robust plan of care implemented to mitigate against these risks, that would have been immediately shared with her family". It was established at Inquest that had the full details of the incident on 25th January 2023 been understood - ie that Denise intended to take her life and this was only prevented by the slowing and halting of the train - that the psychiatrist would have referred her either to the Intensive Home Treatment Team (with consent) or for a Mental Health Act assessment (if no consent had been forthcoming). The Trust's Report stated: "There were no identified service delivery issues that impacted on the services' ability to offer care and treatment". However, in oral evidence, the Trust's witness agreed this was inaccurate, following reflection upon the missed opportunities of investigating the events of 25th January 2023. The Trust was unable to provide the Inquest with information to satisfy my concern that the Trust has robust systems in place to avoid the risk that staff may rely upon short summaries from British Transport Police, rather than scrutinising all the information contained within a referral and making relevant inquiries if the reporting is ambiguous or incomplete. In this case, the Trust was clearly of the view that the detail was significant but was overly reliant upon partial information which resulted in missed opportunities for appropriate referral.